Regional Assistant Operations Manager

At Pitney Bowes, we do the right thing, the right way.

As a Regional Assistant Operations Manager for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

If you would like to be considered for this position, please apply!

You are:

Performance driven individual who is committed to provide innovative service to our clients. You are approachable and relationship-oriented as you contribute to Pitney Bowes success

You will:

• Executes project based assignments assigned by Director of Operations. These can be either data driven analysis and/or a combination of below key accountabilities depending on scope of project and area of focus.
• In conjunction with the Director of Operations and/or Operations Manager, ensures maximization of productivity through timely and efficient workflow of the mail. Organizes the mail flow on the production floor by assigning workers and assessing volumes and type of mail based on current staffing levels. Responsible for volume planning to assure adequate resources are available to accommodate customers’ mail flow. Follows-up to assure mail processing proceeds at the pace needed to meet postal deadlines.
• Completes required USPS and internal reports, job costing reports and application of all USPS postal regulations. Assures clear and concise communication of pertinent information between shifts in assigned location.
• Assists with all mailflow movement throughout the region.
• Provides guidance and input as needed in regard to transportation and logistics including PBPS van routes, courier communications and routes, Mack truck routes and any cost tracking associated with transportation and drop-shipping of mail.
• Works with local site management on labor modeling to ensure productivity goals and metrics are being met.
• Provides guidance and support for acquisitions.
• Upon request, attends sales calls to answer operations questions and communicates with customers in regard to volume planning.
• Acting Operations Manager. Helps provide coverage as needed with supervising the production flow and workers on designated shift. Will carry out supervisory responsibilities in accordance with company policies and applicable laws. Reviews time clock hours of production workers to assure accuracy. Interprets company policies to production staff as needed and upholds safety regulations and practices.
• Perform all additional duties as required.

As a Regional Assistant Operations Manager, you have:

• Minimum of 5 years of supervisory/managerial experience demonstrating progressively more responsibility in a production environment, preferably in the mailing industry.
• Support Dallas Fort Worth, Houston and Austin, Texas and provide coverage for the West Coast Region.
• Ability to travel.
• High level of proficiency in spreadsheet applications such as Excel and Access.
• Ability to evaluate operating center’s efficiency and make appropriate changes
• Ability to prepare reports and calculate volumes, rejects and other pertinent data.
• Ability to use basic analytical, mechanical and problem solving skills in response to varied day-to-day production activities.
• Ability to multi-tasks an address a variety of issues simultaneously.
• Ability to effectively train others.
• Ability to proficiently speak, write and understand English. Strong writing skills to prepare communication to USPS and/or customers.
• Ability to effectively present information and respond to questions from groups of managers, customers and employees.

We will

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (pbprojectliving.com

Our Team

Presort Services
Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33+ U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.