Quality Assurance Manager-Protocol

Résumé du poste

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

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Rôle et Responsabilités

Detail-oriented Quality Assurance Manager to be in charge of all quality assurance activities in Protocol Team

Individual will make/coordinate the each project’s schedule (entry & approval) and test plan as well as report to HQ or internal team the risk points such as blocking issues before launch or carrier entry date

Individual will also create protocol related Testcase, verify issues, perform Sanity test in order to ensure there is no unidentified problems.

To be successful as a Quality Assurance Manager in Protocol team, you should have very good knowledge in IMS core and network feature and need to be very detailed and thorough in order to understand the network requirement from different network.

Understand requirements of NR(5G)/LTE(4G) network features & functions especially from each carrier or from competitors

Review new network functions and features and correctly translate them into Test designs and setups and proof Test cases

Designing and implementing test strategies, test plans, functional and performance test cases, policies, infrastructures

Set up test plans to meet deadlines based on given request by project lead

Able to determine risk items based on issues found during the test

Analyze and manage issues detected by QA engineers to professionally present issues reports

Tests new call features to ensure that features and performances are correct and test results are accurate

Create reports based on the issues detected during testing and able to follow up with issues until it gets fully resolved by R&D

Coordinate with HQ R&D, network Engineers, and carriers to ensure all IMS related features are fully tested and functional based on the features supported

Identify the required documentation and process for the project.

Analyze test data and reports to determine if design meets functional and performance specifications

Manage translation of complex functional and technical requirements into detailed architecture and design.

Responsible for the managing over-all systems architecture, reliability, and performance in the field of engineers

Managing test requirements through scheduling external out-sourcing to perform required testing

Delegate project tasks based on junior staff members’ individual strengths skill sets and experience levels

Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plan; implementing production, productivity, quality and customer-server-standards; resolving problems, completing audits; identifying trends; determining system improvements; implementing change

Skills and Qualifications

Bachelor’s degree in Engineering, preferably in CS, CE, and EE or equivalent level of work experience

8+ years of experience in wireless industry preferably in Mobile QA

Proven Experience in QA life cycle, test plans, test executing and reporting

In-depth knowledge and hands-on experience of wireless technologies including GSM/CDMA/WCDMA/LTE/5G and Radio Interface and/or exposure to RF network engineering, etc.

Familiar with 5G technologies is a plus including, but not limited to mmWave/Sub6 and Beamforming

Excellent knowledge in LTE features including VoLTE/ViLTE/VoWiFi/RCS messages/OTA Activation

Expert in utilizing log capturing and processing Tools: QXDM/QCAT/Wireshark/WindCatcher/Actix/XCAP-M with good understanding in OTA signaling messages

Experience with Spirent/Metrico Tools: NOMAD/MUSE/Datum

Excellent knowledge in Advanced LTE features including but not limited to QAM, LAA, Carrier Aggregation, MIMO, Beam Forming

Expert in IMS SIP (Session Initiated Protocol), VoLTE & IR94 call processing.

Strong problem solving and analytical skills, communication(verbal and written) skills, and organizational and documentation skills

Clear understanding of carrier specific test cases & testing methods

Strong leadership qualities that has proven record of efficiency and success

Capable of managing several high profile programs and project activities to completion

Prepare launch go/no go checklists and create contingency plans. Provide Project updates to management that include progress, risks, issues and mitigation recommendation

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