Kiosk/Desktop Support Manager

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Company: Logging Inc
Location: Parsippany, NJ

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Role: Kiosk/Desktop Support Manager

Location : Parsippany, NJ

Note: Highlighted points are Mandatory

Vendor Management along with Working with Stakeholder/ Clients experience required.

Responsibilities:

· Collaborate with internal and external infrastructure service teams to ensure high-quality deployment artifacts as releases move through the entire deployment pipeline.

· Manage deployment automation from code check-in to production.

· Role requires a mix of hands-on technical ability combined with good communication skills and a strong interest in automation technology and standards.

· Operate and maintain the next generation of various platforms and complex distributed systems with a focus on debugging / troubleshooting, automation, availability, performance, and scale.

· Support end-users and L1, L2, and L3 support teams.

· Deliver POCs for leading edge technologies.

· Weekly standups, sprint planning, and demo day activities.

Qualifications

· A minimum of a bachelor’s degree in Computer Science or equivalent work experience.

· A minimum of 4 years of experience is required.

· Proven experience of practical problem solving, excellent communication, and documentation skills are required.

· Must be able to understand the business needs and deliver prompt, efficient, quality services.

· Experience with Windows, MacOS, iOS, Android, and Linux operating system internals is required.

· Strong understanding of network protocols and client-server communication, and Microsoft Windows is required.

· Experience with running virtual desktops, imaging, GPO’s, Active Directory, DNS, IP Address Management is preferred.

· Familiarity with common database technologies (MySQL) is preferred.

Job Types: Full-time, Contract

Experience:

  • Desktop Support: 10 years (Required)
  • running virtual desktops: 1 year (Preferred)
  • Linux Operating: 1 year (Preferred)
  • Client Handling: 1 year (Preferred)
  • Android: 1 year (Preferred)
  • Windows 10: 1 year (Preferred)
  • iOS: 1 year (Preferred)
  • Vendor Management: 1 year (Preferred)
  • Stakeholder: 1 year (Preferred)
  • MacOS: 1 year (Preferred)
  • Active Directory,: 1 year (Preferred)
  • IP Address Management: 1 year (Preferred)

Education:

  • Bachelor’s (Required)

Work authorization:

  • United States (Preferred)