Divisional Operations Director

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Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:

Divisional Director

Charlotte, North Carolina

This Is What You’ll Do:

• Responsible for bottom line responsibility for all phases of center operations. Direct Regional Director’s activities to ensure production goals, regulatory guidelines and customer requirements are met, costs are controlled and Donor Center Management teams are staffed with qualified individuals.
• Establish and ensure that overall Donor Center performance objectives are met including employee development, Quality standards, financial standards, and production performance standards.
• Collaborate with Quality Assurance and Regulatory Affairs groups to develop programs that evaluate compliance to assure optimum product quality and donor, employee, and environmental safety.
• Develop effective leadership programs throughout the plasma organization through hiring, training, and effective succession planning.
• Develop and implement continuous improvements throughout Plasma Operations.
• Develop effective management tools to manage and monitor Donor Center performance to ensure goals are met.
• Consult with Facilities group on Donor Center site selection, lease negotiation, and construction.
• Support as a corporate liaison on legal issues involving Plasma Operations.
• Establish production plan and monitor Donor Center progress to ensure that reporting is effective and implement necessary strategies to achieve desired results.
• Establish and implement an effective Standard Operating Procedure (SOP) system to support compliance and auditing to support Quality systems that comply with Federal, state, local, and industry guidelines.
• Support and implement activities related to material purchases, material control, inventory control, and material storage and transportation functions to meet Plasma Operations requirements. Maintain proper inventory levels.
• Support and coordinate effective marketing programs to maximize production levels, donor retention, and outstanding customer service levels.

This Is Who You Are:

• A natural leader who displays strong character and integrity
• An excellent communicator, negotiator, trainer and presenter
• A person committed to excellent customer service all day, every day
• Outgoing, personable, energetic, and enthusiastic
• Work well under pressure and able to meet demanding deadlines
• Self-motivated and willing to assume the initiative
• Ability to translate strategy to execution to drive performance
• Attentive to every detail
• Capable of thriving with little supervision
• Strong mentor, motivator, and manager of people

This Is What It Takes:

• A bachelor’s degree is highly preferred. In lieu of a degree, five additional years of experience, over and above that noted below, will be considered.
• Eight years minimum, progressively responsible management positions in a highly regulated, multi-location environment, including direct and indirect supervision of technical specialists performing under enforceable Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs).
• Relevant experience in planning and coordinating implementation policies and systems.
• Leadership skills to provide vision and implement change through personnel.
• Knowledge in concepts of continuous improvement programs. Knowledge of IRS and Generally accepted Accounting procedures, FDA cGMPs, and Octapharma Plasma SOPs preferred.
• Manage revenue of ~$150 million in sales annually.
• Production of ~ 1-1.5 Million Liters annually.
• Implement and develop strategies to improve operations to ensure ongoing regulatory and customer compliance.
• Develop programs that ensure recruitment, development, and retention of employees.
• Ensure financial responsibility in managing expenses and cost control.
• Oversee annual facilities assets of ~$1.5 million and expenditure of approximately $5 million.
• Basic organization, multi-tasking and problem-solving skills and the ability to work well under pressure and meet demanding deadlines. Ability to manage remotely and to directly manage on-going performance of centers.
• Strong supervision and ability to develop and utilize tools such as strong follow-up and communication skills, management reporting, and quality and training programs.
• Excellent verbal and written communication skills, including training, presentation, and negotiating skills.
• Basic computer, typing, and mathematical skills.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent people skills which extends to a diverse group of individuals and demographics.
• Be able to travel approximately ~50% via airplane and car to Centers.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Employee assistance program (EAP)
• Wellness program
• 401 (k) retirement plan
• Paid time off
• Company-paid holidays
• Personal time

More About Octapharma Plasma, Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

And if you know someone else who’d be a great fit at Octapharma Plasma, Inc., please forward this posting along.

INNER SATISFACTION.

OUTSTANDING IMPACT.