Commercial Operations Director (Associate Director)- Virtual…

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Company: PPD
Location: Morrisville, NC 27560

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Commercial Operations Director (Associate Director)- Virtual Trials – 165371

Description

PPD Digital is PPD’s solution to the growing digitalization and virtual trial requirements. PPD Digital offers flexible trial solutions across the digital spectrum to increase patient access and improve the patient experience, resulting in time efficiencies and data quality enhancements.

PPD Digital links PPD assets drawing upon our operational, patient centered research and regulatory expertise. We design the optimal flexible strategy to extend patient reach and enhance data collection utilizing PPD assets and industry-leading technology and healthcare organizations.

Our solutions fit the trial to the patient, rather than the patient to the trial. We overcome the geographic barriers associated with the traditional brick-and-mortar site visit and reduce the patient burden through a compelling patient-centered experience integrated seamlessly into everyday life.

Come join our team as PPD Digital revolutionizes the patient and site experience! We have an exciting position open for a Commercial Operations Director (or Associate Director). This role functions as a bridge between the virtual clinical teams and PPD commercial teams.

Essential Functions:

  • Lead the scoping and costing of eClinical technology implementation projects to support virtual or digitally enabled trials (eCOA, wearables, telemedicine, etc.)
  • Strong commercial, operations, or account management background within virtual and digitally enabled trial space, including attending bid defenses, presenting virtual/digital solutions and working cross-functionally among PPD divisions to develop compelling solutions.
  • Translates the virtual trials operations strategy into the development and transformation of infrastructural support for PPD’s Virtual function.
  • Leads initiatives to maximize salesforce effectiveness, utilization and optimization efforts.
  • Establishes KPIs and performance metrics that lead to highly effective business visibility and decision making.
  • Enhances the processes and tools to track and / or analyze account performance and territory / customer segmentation performance.
  • Supports the annual operating plan and budgeting process.
  • Develops and directs use of reporting tools and capabilities that enable effective analysis and communication for resourcing needs, priority reporting, and other needs as determined by operational strategy.
  • Develops, directs, and implements various commercial operations initiatives that improve the monitoring and management of virtual accounts.
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  • LI-NA1
Qualifications

Education and Experience:

  • Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12-15+ years’) or equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities:

  • Ability to scope eCOA and DE projects and make recommendations for technology solutions based on project parameters
  • Demonstrated success in a similar role that has consistently achieved measurable results and business impact as a result of intelligence analysis and related work product
  • Ability to effectively communicate information and ideas in written and visual reporting formats
  • Solid business acumen across multiple disciplines
  • Exceeds at building/maintaining relationships across disciplines internally and externally
  • Demonstrated ability to facilitate multiple projects simultaneously delivering all at a high-level under tight timeline constraints
  • Ability to articulate analysis with strong presentation skills and contribute to executive-level discourse
  • Well-developed quantitative and qualitative data review and analysis skills
  • Understanding of the biotech/emerging pharma landscape and early identification of companies to target as customers

PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

  • Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
  • Able to work upright and stationary for typical working hours.
  • Ability to use and learn standard office equipment and technology with proficiency.
  • Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
  • May require travel (under 30%)
Organization – Sales and Business Development
Primary Location – US-NC-Morrisville-Morrisville NC 3900 Paramount
Other Locations – US-NC-Wilmington-Wilmington NC HQ, US-TX-Austin-Austin TX Metro Center Dr 300