Manager Quality Control Sterile Proccessing

Company: Vanderbilt University Medical Center
Location: Nashville, TN

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Manager Quality Control Central Sterile Processing
1912679

Your Role: Leads the Sterile Processing Department by developing goals and objectives which align with organizational values. Oversees the development of policies which affects the sterilization processes of Perioperative and clinic areas. Assesses the operating and capital expenditure budgets to insure they meet approved requirements. Monitors and establishes processes to ensure that all practices of the Sterile Processing Department are within the established guidelines of the appropriate regulatory agencies. Assess problems and determines plan of action.

Key Responsibilities:

  • Manages central sterile processing and endoscopy tech specialist staff to ensure department and hospital guidelines are adhered and followed.
  • Assists and conducts written and final performance conversation with staff following departmental and institutional policies.
  • Monitors quality assurance standards, programs and procedure within the unit/area.
  • Develops goals and objectives for Central Sterile Processing based on interpretation of the policy and goals of Perioperative and Procedural Services.
  • Ensures the most effective operations of Central Sterile Processing through program development, process improvement and coordination/integration of processes within Perioperative and Procedural Services and other departments.
  • Serves as an operational coordinator of Sterile Processing activities for all Perioperative and clinic areas.
  • Reviews departmental finances to meet institutional standards.
  • The responsibilities listed are a general overview of the position and additional duties may be assigned.
Position Qualifications:
Required:
  • Bachelor’s Degree (or equivalent experience)
  • 5 years relevant experience
  • Sterile Process & Dist. Personnel Required
Position Shift:
  • 6:30am- 3pm
TECHNICAL CAPABILITIES:

LEADERSHIP – (INTERMEDIATE):– Motivates and inspires others to perform at a high level. Puts aside personal needs and considerations for the good of the team. Communicates in a positive and constructive way, demonstrating an enthusiasm for team and unit goals. Takes appropriate risks, showing and accepting personal accountability for actions and decisions. Gets others to share challenges and perform as a valuable member of the team and unit. Accomplishes results through influence, coaching, communication and commitment with minimal use of authority and control.

OPERATIONS PLANNING – (INTERMEDIATE):– Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Identifies relevant stakeholders and gains their commitment. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action to achieve planned goals and objectives.

PEOPLE MANAGEMENT – (INTERMEDIATE):– Successfully resolves conflicts and disciplinary problems. Provides counseling and career development planning to subordinates. Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner. Aware of the values, abilities and needs of others. Demonstrates the ability to create a positive work climate, establishing a feeling of partnership and empowering others. Has set, coached and assessed the assignment objectives of subordinates. Practices and rewards behaviors supportive of company values.

COMPLIANCE – (INTERMEDIATE):– Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.

BUSINESS RESULTS – (NOVICE):– Develops and implements appropriate measures for attaining well-defined business results and tracks progress in meeting goals and objectives. Continuously demonstrates a strong focus on quality in spite of pressures from competition, budgets, and time. Anticipates and responds effectively to customer needs. Sensitive to changes in the environment which may impact customer satisfaction, product quality, or profitability. Able to specify clear, precise personal objectives.

QUALITY MANAGEMENT – (NOVICE):– Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.


CORE ACCOUNTABILITIES:
  • Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.
  • Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems.
  • Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.
  • Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.


CORE CAPABILITIES:
SUPPORTING COLLEAGUES (M2):
  • Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
  • Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
  • Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences.
DELIVERING EXCELLENT SERVICES (M2):
  • Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
  • Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
  • Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness.
ENSURING HIGH QUALITY (M2):
  • Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
  • Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
  • Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
MANAGING RESOURCES EFFECTIVELY (M2):
  • Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
  • Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
  • Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
FOSTERING INNOVATION (M2):
  • Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
  • Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
  • Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Department Summary: Department Summary
The Perioperative Services Department at Vanderbilt University Medical Center performs more than 48,000 surgeries in 60 operating rooms. We have 3 Ambulatory Surgery Sites and 3 in house surgical suites. As a level 1 trauma center, some of the most complex and challenging surgeries in the nation are performed here.

Our Sterile processing department is comprised of two locations that work together to ensure high quality instruments needs are met for patients and surgeons. With the use of our instrument tracking system, we excel in the preparation of reusable instrumentation and equipment for clinical and surgical procedures across the entire campus. Services include but not limited to Robotic, Endoscopic, Laparoscopic, Cardiac, Trauma, Neuro, Spine, Orthopedic, Ear Nose and Throat, Plastics, Ophthalmology, Vascular, Donor, and transplant services. Our commitment is “Every Patient, Every Time”

Click to Hear Directly from our Employees

Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Recent Accomplishments:
  • US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center), 12 adult and 10 pediatric clinical specialties ranked among the nation’s best, #15 Education and Training

  • Truven Health Analytics:
    among the top 50 cardiovascular hospitals in the U.S.

  • Becker’s Hospital Review:
    one of the “100 Greatest Hospitals in America”

  • The Leapfrog Group:
    grade “A” in Hospital Safety Score

  • National Institutes of Health:
    among the top 10 grant awardees for medical research in the US

  • Magnet Recognition Program:
    Vanderbilt nurses are the only group honored in Middle Tennessee

  • Nashville Business Journal:
    Middle Tennessee’s healthiest employer

  • American Hospital Association:
    among the 100 “Most Wired” medical systems in the US
  • CA


Basic Qualifications

Bachelor’s Degree (or equivalent experience) and 5 years relevant experience

Licensure, Certification, and/or Registration (LCR):

  • Sterile Process & Dist. Personnel Required


Physical Requirements/Strengths needed & Physical Demands:

  • Heavy Work category requiring exertion of 50 to 100 lbs. of force occasionally and/or up to 20 to 50 lbs. of force frequently and/or up to 10 to 20 lbs. of force continually to move objects.


Movement

  • Occasional: Sitting: Remaining in seated position
  • Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
  • Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
  • Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
  • Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
  • Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
  • Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
  • Occasional: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
  • Frequent: Standing: Remaining on one’s feet without moving.
  • Frequent: Walking: Moving about on foot.
  • Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
  • Frequent: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
  • Frequent: Push/Pull: Exerting force to move objects away from or toward.
  • Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.
  • Frequent: Bimanual Dexterity: Requiring the use of both hands.
  • Continuous: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.


Sensory

  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
  • Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
  • Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
  • Continuous: Smell: Ability to detect and identify odors.


Environmental Conditions

  • Frequent: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.
  • Frequent: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.