Purpose
The Business Operations Leader inspires, encourages and enables our people to adopt New Ways of Working that accelerate our performance as an organization to meet the Pharma Vision of more benefits to patients at less cost to society. Drives changes that enable greater speed, flexibility, customer-focus, and efficiency to help us serve more patients more quickly and more effectively than ever before. The role will be responsible to translate HTO’s Aspiration into tangible plans and incorporate into the site’s purpose, goals, and strategy. This includes creating a new Transformation Office that will act as the face of the transformation, sets the tone, spurs enthusiasm, and challenges current wisdom. This role has the objective to make the organization more flexible, reliable, and sustainable to meet Customer demand over the longer term . Additionally, the role will have responsibility for the integration into Site Strategy Development and its Deployment e.g. the processes required to successfully run the annual business cycle (strategy and operations), preparation of the Site Business Plan, as well as regular Operational Reviews.
The role includes communications and change management within the site and within the broader network as well as stakeholder management.
Responsibilities :
Leadership & People Management:
Architect of a New Transformation Office
Analyzing Customer Experience: constantly improves customer experience by analyzing their journey
Be the catalyst for change, and create an environment of strong team spirit
Creates an environment where Coaching, and learning opportunities are embraced
Develops agile and LEAN capabilities and mindsets (experimentation, learning fast, collaboration, servant leadership)
A credible, respected and highly influential leader able to influence senior leadership
Inspire teams to achieve goals in the short- and long-term
As a site leadership team member drives collaboration within the site and across the network to allow for cross-functional planning and decision making
Be accountable for the overall budget and financial performance of the Business Support organization
Proactively promote positive Safety Culture and cGMP operating principles.
Embody PT lean leadership principles and methods
Be an active and visible change agent, fostering a flexible and open mindset to new opportunities and continuous improvement
Ensure timely and effective communication
Lead/coordinate with internal stakeholders and external consultants
Strategy, Communication and Change Management
Responsible for developing the Site Business Plan and Operational Plan aligned with the Site and PT/PTG Strategy and Goals
Drive strategy deployment in partnership with the site leadership through the development and monitoring of robust site goals and key performance indicators that inspire the site towards increasingly excellent performance.
Drive the development and execution of the site’s annual management business
Processes (rhythm wheel, racetrack)
Develop and oversee the site-wide Communications strategy and execution
Develop and oversee site-wide Organizational Change Management activities
Qualifications :
Education:
Bachelor’s Degree Required
Graduate Degree or MBA is preferred
Experience:
10 or more years’ work experience in the pharmaceutical or related industry
6 or more years’ change management experience
Knowledge/Skills/Competencies
Who are you?
You are a global-minded, customer-focused, empathetic person with a strong desire to accelerate change. You are activated by fostering deep connections and doing work that inspires others to disrupt the status quo in order to enable meaningful impact at scale. You think and act agile.
Skills
Strong experience in organizational transformation
Demonstrated strength in agile working principles, methodologies, and team structures
LEAN and Agile Delivery
Track record in leading complex projects
Excellent communicator and facilitator
Demonstrate a critical, entrepreneurial, customer-focused mindset
Credible, respect and a highly influential leader able to influence senior leadership
Approachable, passionate about work and being part of our organization
Specialized, in-depth knowledge of agile methodology (Certified Scrum Master with multiple years of experience) and familiar with other commonly-used agile methodologies, Design Thinking and/or LEAN methodology
Demonstrated ability to get results quickly through strong coaching, mentoring and inspirational environment setting
Experience in facilitation, situational awareness, conflict resolution, communication, mentoring
Excellent team-working, collaboration and networking skills
Ability to connect ideas, people and initiatives across diverse functions, geographies and disciplines
Who We Are
A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.
The next step is yours. To apply today, click on the “Apply online” button.
Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page .
Find one job in US 