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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
- Monitor assigned portfolio to ensure compliance with loan servicing agreements and borrower compliance with loan documents
- Administer borrower requests including, but not limited to, assumption, defeasance, partial release, collateral exchange, modification, waiver, etc. in accordance with ISG established policies and procedures, and applicable loan documents and servicing agreements
- Generate income through transaction fees and the timely collection of late charges and default interest (where appropriate)
- Review collateral property inspections performed by 3rd party vendors in accordance with ISG established policies and procedures, industry standards and servicing agreements, including follow up with borrower to remedy identified deferred maintenance.
- Conduct collateral property inspections on assigned loans in accordance with Asset Management department annual guidelines
- Collect, review and analyze (as required) property operational reports and borrower/guarantor financial statements in accordance with ISG established policies and procedures industry guidelines and servicing agreements (including consumer credit reports for recourse borrowers)
- Monitor loans in assigned portfolios that meet established client or industry Watch List criteria.
- Participate in monthly ISG Watch List reviews.
- Monitor and administer loan covenants as identified in assigned portfolio loan documents, including, but not limited to, DSCR reviews, reserve account adjustments, call provisions, release provisions, earn outs, etc.
- Review reserve draw requests, payoff quotes, insurance loss administration and escrow analysis prepared by Loan Administrator assigned to portfolio to ensure compliance with established ISG policies and procedures applicable loan documents and servicing agreements
- Assist Loan Administrators as needed in executing borrower contact during a Significant Market Event
- Administer servicing client requests as necessary including, but not limited to, collateral reviews, credit administration, borrower interaction, market analysis, portfolio analytics, etc.
- Maintain comments and data in loan file as appropriate
- Achieve at a minimum ISG department annual goals for industry training
- Some travel is required
- Other duties as assigned
Basic Requirements:
- College degree or academic achievement in Real Estate, Law, Finance, Management, Journalism or Communication/Rhetoric or equivalent work experience.
- 3 years Industry Experience
- Strong analytical skills (property operations, borrower financials and market performance)
- Strong PC skills, including a demonstrated proficiency with Microsoft Office applications
- Strong written and verbal communication skills. Demonstrated ability to clearly convey loan status and develop loan workout/resolution plan (nonperforming loans).
Preferred Requirements:
- Commercial or multifamily property leasing, sales, management and/or ownership experience
- Consumer debt collection or counseling experience
- Prior Investment property ownership or management experience
- Prior experience with Enterprise LMS servicing platform
Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.