Vice President of Operations

At Premium Seats USA we believe in the #WorkHardPlayHard mentality. We love live

events and have the pleasure of connecting people to the most popular sports, concerts,

and theater events nationwide! Premium Seats USA (PSUSA) takes pride in our family

atmosphere and dedication to delivering our customers ‘WOW’ through friendly,

exceptional service. We strive to maintain a fun-loving attitude and a high level of integrity

amongst the PSUSA family and always remember to celebrate our successes, enjoy our

work, be passionate team players, and never take ourselves too seriously.

We are looking for an experienced Vice President (VP) to join our executive

management team. You will be responsible for setting and achieving business goals,

increasing operating performance and solving internal issues across the entire

organization as they arise. The VP will manage multiple Directors and Team Leads and

will evaluate each department’s performance and ensure all policies are followed. You will

research and identify new business opportunities and lead special projects as directed by

the President/CEO and COO. To succeed in this role, it’s essential to have extensive

management experience in this field and strong strategic and analytical thinking

capability.

Overall, through this role, you will help us develop our business strategy and growth.

Primary Responsibilities:

• Oversee daily activity of the Operations and VIP Departments
• Set goals, monitor work and evaluate results to ensure that departmental
• and organizational objectives and operating requirements are met and are in
• line with the needs and mission of the organization
• Research and identify new business opportunities, tools and methods
• Lead special projects as directed by the President/CEO and COO
• Collaborate with other executives on business strategies
• Identify ways to maximize revenue
• Attract, retain and motivate staff
• Ensure compliance with company policies
• Ensure highly productive relationships and partnerships for the benefit of the
• organization

Requirements & Qualifications

• Experience in a senior managerial or executive role in the ticket industry
• Strong experience in project management
• Great understanding of business functions (Operations, Sales, Customer
• Service, Finance and IT)
• Demonstrable ability and proven track record in strategy building and
• implementation
• Working knowledge of data analysis and performance metrics
• Excellent organizational and leadership skills
• Fun loving attitude and passionate team player
• Degree in Business Management

What sets PSUSA apart in the secondary ticket industry is that we provide more than just a

ticket. We bring fans the service and extras they want and need through exclusive VIP

Packages so they can experience their favorite live events in the most memorable fashion.

We are proud to have been featured twice now on Inc. 5000’s fastest private growing

companies list and ranking in the Top 20 of Hospitality agencies. The PSUSA family is ever-

growing and looking for people who feel like they would make a great fit. Are you the next

to join the team?

What We Offer:

We are an equal opportunity employer that encourages and fosters diversity in the

workplace. We ofer a career building experience in a fast-paced organization and

industry. There is ample room for growth within the company.

Benefits Package:

• A competitive base salary and bonus opportunities
• Health insurance contribution after 90 days of employment
• 401K with Employer Match contributions
• Personal time of and paid vacation (6 personal days annually, 7.5 vacation days
• every 6 months of employment)
• Paid monthly cell phone service
• Discounted and complimentary tickets to events
• Complimentary snacks, beverages, happy hours and monthly office lunches
• Fun, casual office environment
• Flex scheduling

For consideration, email your cover letter and resume to:

jobs@premiumseatsusa.com

Our office is located at 2598 E. Sunrise Blvd. Suite 2104, Fort Lauderdale, FL 33315.