Talent Acquisition Manager

Dutch Bros. Coffee has an aggressive growth strategy, and the Manager of Talent Acquisition holds a key role is helping the business reach its 5-year goals. The person in this role is responsible for leading the recruitment for talent at all levels within its headquarters and retail branches. They lead a small, but mighty recruiting team who is responsible for high volume recruiting for hourly, non-exempt, retail positions across seven states (and expanding), as well as executive level, corporate hiring. This person is expected to have a collaborative mind-set, working closing with their team members, the larger HR staff, company hiring managers, and out-side recruitment firms. We are looking for someone who is intuitive, flexible, and able to roll up their sleeves to handle the day-to-day challenges that arise in a fast-paced, rapidly changing environment. This is a role with a lot of building to do – we need a “doer.” A sense of humor is a big plus. As a leader on the Employee Engagement and larger HR team, they will work to support all Employee Engagement initiatives.

Key Result Areas:

Develop and implement talent acquisition strategy:

• Develop and deploy recruiting and sourcing strategies that cultivate a high volume & high performance environment and ensures that the company has a talent network made up of best-in-industry resources.

• Ensure a best-in-class, scalable recruiting function to support the company’s continued growth

• Integrate company core values and ensure that hiring and selection processes yield high-performing candidates.

• Responsible for branding and establishing the organization as a premium employer of choice in the marketplace.

• Build on existing processes to obtain best-in-class practices for end-to-end candidate experience inclusive of sourcing, screening, interviewing, selection and onboarding.

• Implement and ensure success of Employee Referrals, and Employee Development Programs.

Provide oversight, management and measurement for all recruitment initiatives:

• Provide mentorship, guidance, and career development to the Recruitment team with the focus of being consultative and strategic to the business while raising the bar of recruiting performance.

• Develop and manage metrics to measure growth and performance of the Retail Talent team.

• Provides accurate, up-to-date and informative recruitment dashboard.

• Continuously measure and improve the enterprise recruitment process through recruiting metric collection, analysis and goal setting.
• Ensure all recruitment initiatives meet Federal and State compliance requirements.
• Serve as a connection point between all HR sub-teams, including retention and compensation.

Manage and facilitate the execution of recruitment initiatives:

• Manage searches for key leadership roles within the organization.

• Source, recruit, and interview candidates to deliver top talent, while providing a continuous flow of qualified candidates. Deliver highest quality talent from most relevant industries in the market.

• Client management and interaction with hiring managers to proactively understand unique expectations.

• Develop and manage relationships with outsourced recruiting firms.

• Support recruiters in developing quality relationships with internal hiring managers.

• Support cross-departmental relationships to anticipate hiring needs.

• Forecast and plan for future recruitment needs.

Required Job Qualifications:

• 3-4 years of recruitment experience

• BA/BS required

Preferred Job Qualifications:

• Experience in analyzing data in order to modify and design recruitment strategies
• Experience working with contracted recruitment firms and vendors
• Experience with corporate, executive, and high volume hiring initiatives
• Proven work experience as a recruiting manager, recruiting consultant or recruiting coordinator Hands-on experience with an ATS system and HR databases
• Experience with de-escalating high-stress situations with both clients, candidates, and colleagues
• Familiarity with social media usage and professional networking applications Strong decision-making skills
• Excellent verbal and written communication skills Ability to escalate priority items and maintain data & reports to leadership team as requested
• Ability to work in a high volume, fast paced, and ever-changing environment and employees

  Competencies Required:

  • People-oriented – enjoys interacting with people and working on group projects

  • Dependable – more reliable than spontaneous

  • Adaptable/flexible – enjoys doing work that requires frequent shifts in direction

  • Detail-oriented – would rather focus on the details of work than the bigger picture

  • Achievement-oriented – enjoys taking on challenges, even if they might fail

  • Innovative – prefers working in unconventional ways or on tasks that require creativity

  • High stress tolerance – thrives in a high-pressure environment

This role is open to both internal and external applicants and will close on Wednesday, January 8th at 5 p.m. PST.