Manager, Technical Services

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Provide technical support and resources to owners, franchisees, and development in planning, scheduling, and concept design of complex large-scale new projects and major renovations.

• Manage the development of the PIP ensuring all IHG brand, quality, property & safety standards are maintained.
• Support and/or develop detailed 5-year Capital/Asset Plans for IHG’s managed, owned, and leased estates.
• Define project scope, goals and deliverables that support business goals, in collaboration with stakeholders ensuring proper approvals.
• Identify and manage project dependencies and critical paths through planning and scheduling of project timelines and milestones using appropriate tools.
• Develop detailed cost plans for all agreed PIP scope. Collaborate across the team to manage the budget, track expenses and minimize exposure to risk.
• Develop comprehensive schedules for all agreed PIP scope, including design and procurement phases.
• Timely communicate concise status updates on assigned projects.
• Work with internal and external team to ensure quality and develop a thorough punch process with the General Contractor and operations team.

Education: University degree or college diploma in the fields of Architecture, Engineering, Procurement or Construction/Cost Management or an equivalent combination of education and work related experience.

Critical Expertise & Experience:

• 10 years progressive work experience in a project and cost management capacity, including all aspects of process development and execution, preferably in the hospitality sector.
• Previously worked within an international/global organization, preferably in a service branded environment in the hospitality sector.
• Experience working both independently and in a team-oriented, collaborative environment.
• Successful leadership of large multi-disciplinary project teams.
• Strong familiarity with project management software systems.
• Technically competent with various software programs such as MS Office.
• Skilled in reading and interpreting plans and specifications.
• Knowledge of building construction, materials and methods.
• Experience in estimating, preferably with software.
• Experience with scheduling software (Procore, Unifier) and design software (autocad).
• Strong analytical, problem solving, influencing and negotiation skills.
• Strategic thinker, with strong work ethic, high standards and an eye for detail.

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve – click here to find out more about us.

IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans