Manager, Events & Meetings

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us

Design, and deliver corporate events including agenda development, message continuity, logistics and suppliers to successfully produce events for external and internal audiences.

Key Accountabilities

• Work as part of the GCA team to deliver engaging communications through meetings/events
• Develop and implement creative meeting/event concepts that will significantly impact effectiveness and engagement while focusing on budgets
• Lead the development of clear meeting/event briefs, ensuring clear objectives, budgets and timeline for all facets of the meeting/event
• Collaborate with teams responsible for content to conceptualize event and design agenda to create the appropriate event format, flow and mainstage run of show.
• Accountable for all services for events, including venue, design, registration, facilities, catering
• Handle contract negotiations with all event suppliers, including internal teams such as IHG hotels and IHG technology teams
• Independently manage budgets, including revenue driving strategy and activity through sponsorships and trade shows, and payments process
• Develop and deliver event communication plans including all logistical arrangements.
• Collaborate with the internal teams (e.g. Communications and Marketing) on branding, materials and promotions for all events.
• Act as an advisor with internal and external event partners to build project management plans that meet established schedules and/or proactively resolve technical or operational challenges.
• Manage plans for IHG presence in the Tradeshow as well placement of all exhibitor and sponsor booths on the Tradeshow floor when applicable.
• Work as part of broader events team to create business tools/assets required by the organization to deliver great meetings/events.
• Serve as contact for speakers including the coordination of rehearsal schedules and session requirements.
• Measuring and reporting on success and analysis for constant improvement and better efficiency.

Key Shared Accountabilities

• End to end logistical management of events and meetings varying in size and scope as assigned while consulting with stakeholders and collaborating with Director, Events & Meetings

Key Interfaces

• Senior management
• Global Corporate Affairs
• Project teams
• Global and Regional internal departments of IHG including Finance, Brand, Legal, Human Resources as required
• Third-party vendors
• Sponsors/Exhibitors

Educational Attainment:

• Bachelor’s Degree in Business, Hospitality Management, Marketing or other related discipline.

Critical Expertise & Experience:

• 5 years progressive work-related experience coordinating/managing and implementing on large conferences and meetings, with demonstrated proficiency in multiple disciplines/processes related to the position.

Technical Skills & Knowledge:

• Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
• Experience hiring and managing multiple vendors for large-scale projects
• Demonstrated ability to work comfortably under pressure, balancing competing priorities and adapting quickly to a constantly changing environment.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, colleagues, staff, and hotels.
• Demonstrated attention to detail and ability to manage multiple tasks/clients required with precise accuracy.
• Demonstrated ability to build strong relationships by establishing credibility through subject matter expertise with a collaborative solution driven approach.
• Demonstrated budgeting skills
• Familiarity with meeting industry software and online registration tools, Audio/Visual equipment and experience with Virtual meeting applications/Webinars.
• Demonstrated ability to solve problems in a systematic manner.
• Demonstrated strong contract negotiation skills with understanding of event vendor contract terms/language.

Owns:

• Management of events and meetings for assigned corporate functions including but not limited to internal business updates, PR activations, internal conferences and events and owners conferences.

Influences:

• Overall corporate event strategy, planning and logistics

Travel requirement approximately 25%

Direct Reports: None

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve – click here to find out more about us.

IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans