The Litigation & Practice Technology (“LPT”) Project Manager reports to the Director of Practice Group Administration and will work directly with case teams when requested by case teams and clients to: identify eDiscovery focused technical requirements and resources; assist with managing and selecting service providers; define and execute associated support tasks; provide project management for technical workstreams; and when requested provide eDiscovery and analytics consulting services.
The ideal candidates will have 6 years (preferred) experience in legal technology support at an AMLAW 200 law firm or service provider.
ESSENTIAL FUNCTIONS
As requested by case teams and clients, the Project Manager will perform the following functions:
Project Management & Consulting Responsibilities:
- Support assessment and selection of eDiscovery and Managed Review providers.
- Assist with the management of external service providers and any required problem-solving or troubleshooting. Help identify opportunities for improved use of technology or process to gain efficiencies and meet best practices.
- Coordinate communications and document decisions related to technical work-streams including running project meetings, determining requirements, schedules, deliverables and quality standards.
- Coordinate and QC completion of work requests between case teams and vendor teams.
- Identify and implement process, reporting and documentation enhancements to improve service quality and cost efficiency. Enhancements could include tracking systems, reporting templates, review workflows and development of use cases for the utilization of advanced analytics and AI.
- Deliver training to case teams and department as required.
Technical Responsibilities:
- Consult with case team members and Information Technology on the use of customized litigation support apps, tools, and hardware.
- Advise on and coordinate development of key specifications (e.g., data processing and exception handling) with case teams.
- Coordinate data management activities such as internal data processing, loading into database applications, imaging and building production subsets.
- Provide hands-on support in Relativity, DISCO and other litigation technology toolsets for a variety of administrative requests, including: case creation; field and coding layout creation; basic search design, implementation and validation; and creation and support of document review and production workflows.
- Assist with analyzing and testing new versions of software.
- Trouble shoot escalated issues.
- Support the execution of special projects.
Qualifications & Requirements:
- Through knowledge of the litigation lifecycle and eDiscovery processes.
- A minimum of 3 years of experiencing managing multiple projects and priorities in a timely fashion, simultaneously with a high degree of accuracy ,professionalism and client-service orientation.
- Experience assessing and summarizing service providers RFP responses, including pricing models.
- Experience consulting case teams and clients on best practices related to data identification, preservation and collection.
- Experience training case teams on analytics use and best practices.
- Ability to express thoughts, ideas and information in a clear and compelling manner by highlighting critical points, adjusting messaging to suit the audience, addressing questions and points from others with appropriate responses.
- Ability to identify problems by detecting patterns or connections, researching and analyze problems, determining alternative solutions and creating action steps to solve the problem.
- Ability to think and act quickly, effectively, and appropriately in a variety of situations, solving problems, while balancing time, quality, cost and risk.
- Ability to work independently and as part of a cross-office team, building relationships, delegating working and escalating risk appropriately.
- ‘Can Do’ attitude. Ability to proactively manage case team expectations, recognize needs and adapt plans accordingly.
- Willingness and ability to identify gaps, propose solutions and take ownership of projects.
- Bachelor’s Degree preferred, though a combination of associate’s degree and commensurate experience will be considered.
- Flexibility to accommodate overtime is required at times.
Equal Opportunity Employer
Find one job in US 