Global Customer Implementation Program Manager

YOUR ROLE

– Mobilize, Organize and Lead Project teams to ensure that Kuehne + Nagel delivers sold services to Corporate Partners accounts as promised – Ensure consistent, risk minimized, and faultless implementations for Corporate Partners – Program Manager for global / strategic and/or multi-BU Corporate Partners Implementations

YOUR RESPONSIBILITIES

• Select and mobilize the project team based on assigned project with particular care on on-boarding all the required skills and talents for the project success
• Deal with local and global management to ensure adequacy of resources for the project
• Manage the project team tasks and responsibilities and keep relation with project sponsor
• Ensure prompt and regular communication to internal / external stakeholders such as client meetings, weekly project updates and informal communication as needed
• Keep track in a structured, constantly up to date way of project status and open issues and ensure alignment between all project tasks and their timelines
• Create and maintain project documentation such as project charter, open issues list etc.
• Ensure the project gates are successfully met on time
• Timely tackle potential risky situations anticipating issues and bringing in support, mitigating effects and escalating promptly
• Support the presentation of project management methodology and capabilities internally and externally as needed
• Support Solution Design and ensure is in line with what promised.
• Contribute to constant improvement of tools and methodology based on experience
• Keep track of projects in Clarity, according to the defined team way of working
• Qualify demand

YOUR SKILLS AND EXPERIENCES

• At least 5 years with strong Sea, Air, Road operations exposure
• Supply Chain Management processes knowledge
• Project management experience
• Perfect English skills
• Preferred: Project Management education (eg. Be-GCIM, Prince2 etc.)
• Preferred: Process mapping and re-engineering (Six sigma or alike preferred)
• Preferred: Business Administrations basics including basic financial knowledge
• Preferred: Business Development in supply chain management services and solutions consulting

GOOD REASONS TO JOIN

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.