Position Summary:
We are seeking a bright and energetic Project Manager who can help Staples Technology during customer implementation of large-scale technology orders. These orders are generally of high dollar value, require coordination with suppliers and sales personal, and have several touch points within STS Sales, Logistics, Procurement and Billing teams.
The Project Manager will be responsible for all aspects of pre-sales (bid) operations/logistics metrics surrounding the engagement, and execution of the order(s) once the project is underway.
The management of these projects will include overseeing the processing of orders, delivery of orders to the customer, execution of the supplier goods to the customer, and the ensuring final billing to the customer. These orders are generally over $100k in sales and are high-touch engagements.
Primary Duties and Responsibilities:
Manages all aspects of the implementation/deployment of a customer engagement including but not limited to:
- Assist sales (bid) with definition of operational and logistics metrics – and STS commitment â with large customer orders that have heavy logistics and operational components. These orders generally have multiple customer locations and involve coordination with vendors, delivery companies, customers, and STS operations teams.
- Coordinate the execution of these orders from start to finish. This person is the point person for all communications with these orders from order entry to billing. Coordination includes order entry, vendor engagement, PO processing and logistics management to ensure the order(s) are meeting the STS commitment and customerâs expectation.
- Report timely progress of the order(s) execution. Document and report any issues that might prevent STS from meeting the customerâs expectation. Report vendor performance to plan.
- Attention to detail, strong leadership and project management skills as well as the ability to facilitate and build relationships at multiple levels within the STS organization and vendors is critical in this role.
Qualifications
Essential Skills Required:
- Bachelor Degree (Business, Computer Science, Engineering, IT)
- 4 to 6 years Related professional experience (PMI training preferred)
- Detail-oriented, self-starter with outstanding follow-up and follow-thru skills
- Proficient with Microsoft Office Suite (Powerpoint, Excel, Word, etc.); Microsoft Project and ERP systems experience a plus
- Excellent verbal and written communication skills required
- ERP systems experience a MUST. Familiarity with supply chain logistics and planning highly desirable.
- Project Management skills are essential
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits!