Vice President, Client Services

Company: Precision For Value
Location: Costa Mesa, CA

Apply

Don’t miss the chance to explore how we serve pharmaceutical clients launching products who seek our expertise to navigate complex payer marketplace dynamics. We deliver results to our clients through customer insights, value proposition development, printed leave behinds, interactive tools, and development/execution of comprehensive training for account managers and field sales reps.

Precision for Value (PFV) is one of the top payer marketing agencies in the country. We partner with global pharmaceutical and life sciences companies who are developing ground breaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. With us, you will collaborate with teams as we improve market access and support our clients in their mission of improving care for patients around the globe.

The Vice President, Client Services provides strategic direction for sold client business regarding product and marketplace issues. The VP also provides support and direction to program implementation staff. In their role they seek to provide strategic consultation to the client(s) within this account and actively pursues new business opportunities with existing or new clients to ensure adequate revenue growth. They also actively participate in preparation for new business pitches and lead all aspects of Client Services prioritization as new business is awarded.

Essential functions of the job include but are not limited to:

Client Management

Responsible for establishing and maintaining external client and partner relationships

Manage planning and project completion to the complete happiness of the client

Project Management

Determine staffing and service needs based on sold business

Provide or ensure adequate progress reports on projects to clients and provide ongoing strategic counsel and advice to major clients

Leadership

Provide specific strategic direction (product and market) to client services team responsible for execution of sold business

Assist client service and internal teams to understand external market developments and how they relate to client business and selling opportunities

Business Development

Identify large-scale initiatives for new projects and areas for up selling to assigned clients

Develop and participate in new business presentations

Review and approve proposals and estimates

Budget Development

Ensure staff is up-to-date on financial management and program reconciliations

Revise and approve draft budgets for all proposed activities

Liaison with client regarding all financial issues as relates to initial sale and applicable scope changes

Departmental Responsibilities

Provides standard and customized reports to clients at specified intervals

Adheres to PhRMA, FDA, OIG and ACCME guidelines

Displays integrity at all times, demonstrates a sense of urgency to obtain results and responds well under pressure, is flexible

Attends internal meetings with sales, client services, meeting services, traffic and other key personnel to discuss project status as the need arises

Required to be available to work outside the company’s standard hours of operation when necessary

Qualifications:
Minimum Required:
10+ years of pharmaceutical agency experience

Other Required:
5+ years of experience with market access agency experience or similar

10+ years in direct client/brand account management

Preferred:
Bachelor’s degree in marketing, advertising, communications or related subject

Advanced Degree

Extensive experience in a managed markets agency or similar expertise

Ability to travel 30%

Precision Medicine Group is an integrated team of experts in fields from advanced lab sciences to translational informatics, clinical trial delivery, and regulatory affairs, payer insights to marketing communications. Together, we help our pharmaceutical and life-sciences clients conquer product development and commercialization challenges in a rapidly evolving environment.