Resource Community Liaison Director

The Resource Community Liaison Director is responsible for supporting the mission of service delivery in the assigned territories. Implements the strategic community education plan provided by the VP Market Development. Community Liaison Directors. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans’, policies and procedures and Performance Improvement Standards.

Essential Functions:
Partners and communicates with Regional Operations team.

Travels to Texas facilities to support business development growth as directed by Regional VP of Operations and VP of Market Development.

Support facility-based Market Development Team during staff transitions.

Makes 1:1 contacts with community professionals as needed and supports initiatives to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.

Generates feedback from customers to determine needs in the community.

Assists the Regional Director in the planning and implementation of education strategies.

Analyzes marketing data to develop strategies.

Reports to team members information affecting community education efforts.

Supports strategic expansion plan and marketing strategy for the region and responsible for helping achieve regional goals related to new development.

Networks within trade shows, mental health facilities, and local associations which generate business for the company. Education and Experience Requirements:

Graduate of an accredited College or university with a bachelor’s degree in either marketing, mass communications, business administration or equivalent experience. Minimum of five years’ experience in business development, preferably in a medical or hospital environment.

Qualifications/Skills:
Knowledge of hospital operations and psychiatric programs preferred. Strict adherence to all corporate compliance policies; which includes code of conduct and code of ethics. Passes age/disability/cultural sensitivity skills test, probationary and annual monitor. Demonstrates knowledge of growth and development. Communicates in age/disability/culturally sensitive manner to patients, patient’s families and referral sources. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program

Work Environment:
Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. This person might sometimes experience disagreeable odors, sights and/or unpredictable patient behavior. Work requires spending approximately 80% of time traveling and working in the field.