We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s only freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families.
Today, we offer five hospital locations: Children’s Hospital, Touro, University Medical Center New Orleans, New Orleans East Hospital, and West Jefferson Medical Center. We also offer a network of urgent care centers across the greater New Orleans area. With over 2,000 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
About University Medical Center
University Medical Center New Orleans is the academic medical center of LCMC Health and the ultimate expression of a nearly 300-year legacy of serving the people of New Orleans and South Louisiana. With our academic partners, including Louisiana State University and Tulane University Schools of Medicine, we are training the next generation of healthcare professionals and leading research to find tomorrow’s cures and treatments. From expert primary care and the widest variety of specialty care to cutting edge emergency care and the region’s only Level 1 Trauma Center, UMC offers the area the widest breadth of healthcare services.
We are looking for medical professionals who are just as passionate as we are about providing the best medical care in the safest environment. We are an equal opportunity employer that values diversity in the workplace. Whether you’re a seasoned healthcare professional or just starting out, a career at UMC places you at the center of a dynamic community of providers, learners and staff with a singular focus on patient-centric care. We offer a state-of-the-art facility with breakthrough technology, and professionals committed to helping our community become healthier.
POSITION SUMMARY:
The Quality Improvement Project Manager (QIPM) will design, develop and coordinate Quality Improvement (QI) and Performance Improvement (PI) initiatives in support of extraordinary healthcare quality, safety, and operational outcomes at University Medical Center New Orleans.
The successful QIPM will manage projects and teams that cross many disciplines, providing consultation and support to multi-disciplinary performance improvement teams and initiatives in order to accomplish measurable process improvements. Employs performance improvement methodology, tools and techniques in a clinical/nonclinical environment in order to achieve institutional goals. Interpreting and presenting quality and safety data, with occasional processing and analysis, is an important part of this work.
JOB REQUIREMENTS:
Education:
Required: Bachelor’s degree in a Health Care, Engineering, or Performance Improvement field or equivalent.
License/Certification
Project Management
Experience
Required: One (1) year experience in a healthcare performance improvement position, or other advanced position.
Preferred: 1-2 years of management experience
Special Skills/Training
Experience facilitating large groups with many different stakeholders. Broad understanding of performance improvement skills and techniques. Exceptional communication and interpersonal skills with all levels of staff, including physicians and administrative staff.
POSITION DUTIES:
Assist in the strategic planning, development and maintenance of cascading quality plans tied to long term quality goals. Identify, coordinate, and manage several related projects to advance the strategic goals of the program. Designs a comprehensive approach to meet projective objectives that makes appropriate use traditional QI and PI tools. Applies novel methods to enable project success. Expertly navigate relationships and problem-solving during meetings with front line staff and hospital leadership. Facilitates decision making to achieve consensus on plans and next steps with stakeholder buy-in. Develops coherent, actionable summaries from the input of many stakeholders generated during meetings and design sessions. Identify data collection needs and collaborate with data teams within LCMC Health System to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes.
UMC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.
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