Project Manager – IT

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Company: SiteOne Landscape Supply
Location: Roswell, GA

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The Company

Formerly known as John Deere Landscapes, SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. We have a long history of serving residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces.

Through our network of over 500 stores across 44 states and five provinces, we offer a comprehensive selection of more than 90,000 products including irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies. With a world-class team of over 2,700 industry experts, we also provide industry- leading complementary services and business assistance to support our product offering and to help our customers operate and grow their businesses; all tailored to meet each customer’s specific needs.

The Role –IT Project Manager


The Location- Roswell, GA

ROLE AND RESPONSIBILITIES:


  • Acts as scrum master on high-impact, critical projects and provides guidance to system end users.
  • Coordinates with project managers and application development managers on projects with overlapping impact and scope and identifies risks and mitigation strategies.
  • Works closely with business stakeholders and SMEs to perform analysis including gap analysis on internal systems and processes as well as integrations.
  • Collaborates with business teams to write user stories and acceptance criteria for new application features and facilitates backlog prioritization sessions.
  • Assists with test plan creation and performs testing, as needed.
  • Researches system issues and works with the technical team to resolve the problem, document the troubleshooting steps, and train support team for future incident handling
  • Acts as a liaison between departmental end users and end customers, developers, and consultants to facilitate the analysis, design, configuration, testing and maintenance of systems.
  • Measures system performance – via reporting, reviewing raw data, site analytics, etc.
  • Provides general guidance and prepares reference material for end users.
  • Identifies opportunities and executes plans to improve the utilization of various solutions.
  • Coaches the end users on efficient use of systems and provides ‘tips and tricks’.

SKILLS AND KNOWLEDGE: MANDATORY

  • Strong technology background with experience interacting with end users
  • Experience in design, testing and deployment of systems
  • Excellent analytical and problem-solving skills
  • Ability to set priorities and function in a highly dynamic environment
  • Strong negotiation and conflict resolution skills to facilitate decisions between business teams
  • Excellent written and verbal communication skills
  • Motivated to Learn – follow technical blogs, project management trends, etc.
  • Can work independently or with larger teams

SKILLS AND KNOWLEDGE: DESIREABLE

  • Project management certification (PMP, PMI-ACP, CSM)
  • Jira, Confluence, or Power BI experience preferred
  • Experience working within a Microsoft .NET environment
  • Account management experience or previous experience as a product owner

EDUCATION AND EXPERIENCE:


  • Bachelor’s Degree in related field
  • 2+ years of experience as a project manager or scrum master