Work Schedule: 8am- 5pm Monday – Friday
All areas of Sedgwick County require IT software to do their business, some of which is developed internally and some of which they buy from a third-party vendor. It is the job of the Senior Application Managers to manage projects and provide advance knowledge on information systems and information technology concepts. The Senior Application Manager needs to have a complete understanding of department functions, goals, and work processes, as well as train and communicate how to use the software across the organization. Senior Application Managers engage with people at all levels of the organization, and work as part of an IT team. The Senior Application Manager must possess a greater knowledge of application management, infrastructure, information systems, project management concepts, networking, and document process flows. They will operate with greater independence, less direct supervision, and should be aware of and ensure that County policies are followed during the course of their daily work. Senior Application Managers should possess management skills to effectively lead staff and have the ability to be a mentor. Establish/follow business practices that embrace the County values and the Sedgwick County strategic plan.
Assesses business process requirements
Analyzes the structure and flow of the business and provide application solutions
Be aware of the latest software developments how they can be applied to make the business more efficient and successful
Develop Quality Assurance test plans and conduct testing on all software and upgrades
Develop Training plans for any software deployments
Develop and maintain application documentation
Ensure application and its use by clients complies with County policies and laws of the land
Ability to represent Division of Information, Technology and Support Services in professional presentations and purchasing meetings
Manages system hardware and application software implementation and upgrades
Ensure 100% of all centrally-managed third-party applications will be patched within three months of security patch release, pending successful regression testing, in order to safeguard the organizationâs information.
Lead a team of IT specialists, clients and vendors responsible for implementing, deploying or upgrading application software
Guide clients through the QA Testing process
Ensure servers are ready before implementing new systems, and carefully monitor the rolling-out processes
Maintain a test environment and test new releases before they are put into production
Advanced knowledge of security; active directory and software applications, and how they differ
Troubleshoots problems
Provide advanced technical support and problem resolution related to business application software systems.
Advanced problem solving capabilities to resolve software and infrastructure issues
Provide advanced support for applications and backup for all applications managers; act as a lead/mentor
Provide advance after hours On-Call Support
Minimum Qualifications: Bachelorâs degree in computer technology, business administration, management information or related field or, six years of progressively responsible experience in the management of information technology . Six years or more of experience supporting desktop or business applications.
Preferred Qualifications: Six years of experience in computer technology and application deployment, and SQL query writing abilities.
It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.
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