Human Resources Information Systems Manager (Open and Promot…

• Oversee all Human Resources related systems
• Develop and implement short and long-term automation tactics and strategies
• Create process improvements, procedures and end user training guides
• Process employee data, generate HR-related reports, manage system upgrades, and maintain data integrity
• Build relationships with key stakeholders including the Information Services Department and partnering departments
• Manage the implementation and administration of electronic Civil Service/Personnel Files
• Provide supervision and coordinate staff support in a variety of information technology functions within the Human Resources Department

The HR Information Management Division is responsible for providing practical and innovative solutions to technology services and accomplishes this by leveraging user-friendly and up-to-date technology to increase efficiencies and maintain the integrity of HR information, enhancing services and transparency, providing accurate and timely reporting and analysis of workforce data and HR metrics, meeting and anticipating customer needs, establishing collaborative partnerships, measuring and monitoring process completion and quality of services.

The successful candidate will possess in-depth knowledge of HR-related software and how they work within a company’s internal infrastructure, ensure all HR-related systems are regularly updated and compliant with labor regulations, translate technical information to simple language that any employee can understand, have excellent written and verbal communication skills, leadership skills, and enjoy driving positive change within an organization.

Current priorities for the division include:

• Implementation or enhancements of HR systems
• Data Analytics to predict workforce trends
• Streamline HR business procedures through Technology
• Enhancing user adoption with our current HRIM system Workday
• Rolling out HRIM upgrades and enhancements
• Configuring/implementing negotiated HCM required changes
• Expanding HR partners and managers’ access to relevant information regarding their employees
• Leveraging technology in increase efficiencies in tracking, maintaining, and reporting HR metrics
• Enhancing the use of a document management system for employee personnel files
• Planning and coordinating the provision of desktop and server support services to ensure full utilization of technology resources
• Planning and coordinating the implementation of Voice-Over-IP (VOIP) in HR

The HR Information Systems Manager will be expected to stay current with trends and resources in information technology, evaluate, plan and implement the department’s needs, have strong technical experience and expertise, and communication effectively with executive leadership and business users. Human Resources is looking to streamline software making the customer user experience seamless through their career at the County of San Mateo.

Current information systems include Workday, NeoGov – Application Tracking System, Cornerstone – Learning Management System, SharePoint – electronic civil service files, Enviance – RSI Guard, Orgami – workers compensation. Technical knowledge in Workday is strongly preferred.

Duties of the position may include, but are not limited to, the following:

• Work closely with top management to determine areas which would benefit from automation and coordinate work within the department to implement appropriate systems; provide overall management of projects for the department
• Analyze and determine feasibility of automating programs, develop new applications, and modify existing applications
• Participate as the key department contact with the centralized Information Services Department to prepare and review needs analyses
• Perform departmental planning for automated systems and develop and manage the departmental automation budget
• Function as a team member working with managers in HR and with management of other departments in the development of integrated systems that affect more than one department
• Oversee staff and/or vendors to assure that the departments’ needs are met
• Write procedures, memoranda, and instructional training material relating to staff use of automated systems
• Coordinate in-house user committee activities to assure that adequate resources are allocated to projects
• Supervise others doing administrative, technical, or clerical work in support of departmental automated systems
• Maintain and update manuals, code books, and computer control tables
• Research and resolve problem areas and discrepancies in computer programs
• Consult with staff on training needs and materials and develop and participate in in-service training programs to ensure proper data handling and transmission
• Make recommendations regarding department work flow and operations to best take advantage of the benefits of new and modified automated systems
• Serve as Video Display Terminal Coordinator for the department, interpreting and implementing the County’s policy as assigned
• Perform related duties as assigned

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

Knowledge of:

• Principles and methods of systems and procedures analysis
• Data processing principles, techniques, and capabilities
• Principles of supervision and staff development
• Principles and methods of statistical reporting
• Technical writing principles and techniques
• Modern office methods, including record keeping, storage, and retrieval

Skill/Ability to:

• Analyze, evaluate, and develop systems and procedures for data processing applications
• Interpret departmental business needs and policies to Information Systems, the County Manager, other departments, and vendors
• Conduct systems analysis and feasibility studies
• Supervise the work of others
• Train in the use of data processing methods
• Prepare and present technical reports and recommendations
• Negotiate with Information Services and other departments to assure that the department’s interests are known and met
• Communicate clearly and concisely orally and in writing
• Establish and maintain effective and cooperative working relationships with others
• Work independently
• Perform financial analyses of data processing applications and budgeting for such applications

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates’ application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). A written examination component may accompany the panel interview process.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County’s website, you may click the “Apply” button. If you are not on the County’s website, please go to https://jobs.smcgov.org to apply.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date: January 9, 2020
Application Screening (tentative): January 13, 2020
Panel Interview (tentative): January 28 and/or 29, 2020

Analyst: Chet Overstreet (121919) (Information Technology Manager – D110)