Summary:
The Human Resources Manager is directly responsible for the overall administration, coordination, and evaluation of the human resources function at Basin Harbor. The Human Resources Manager also serves as a consultant to management on human resource-related issues and is responsible for aligning business objectives with employees and management.
Responsibilities and Duties:
- Develops and administers various human resource plans and procedures for all staff year-round and seasonal staff
- Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems
- Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors the performance evaluation program and revises as necessary
- Develops, recommends and implements policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow
- Develops and oversees implementation of employment recruitment programs, including the coordination and administration of recruitment of international staff
- Works with supervisors to write and post job ads and screen and interview candidates; conducts reference checks; extends job offers; conducts new-employee orientations
- Oversees onboarding procedures; develops and deploys orientation materials
- Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars
- Maintains organizational charts
- Evaluates reports, decisions and results of department initiatives in relation to established goals Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed
- Ensures compliance with all federal, state and local employment laws. Manages and resolves complex employee relations issues; conducts effective, thorough and objective investigations
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with outside legal team as needed/required
- Provides day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Develops employment terms for new hires, promotions and transfers
- Assists international employees with new work assignments and related HR matters
- Provides guidance and input on restructures, workforce planning and succession planning
- Identifies training needs for departments and individual executive coaching needs
- Participates in evaluation and monitoring of training programs to ensure success; follows up to ensure training objectives are met
- Maintains department budget
Essential Qualifications and Competencies:
- Strong verbal and written communication
- Critical evaluation skills
- A commitment to ethical practice and legal compliance
- Business acumen
- Relationship management
- Global & cultural Awareness
- 5+ of HR Generalist experience (or equivalent education plus experience)
- Proficiency and accuracy in using MS Office products such as Word, Excel and Outlook
- Professional representation of self and property are essential, with a strong commitment to outstanding customer service
- Ability to consistently display courtesy, etiquette and enthusiasm on the phone and in person
- Ability to maintain comprehensive records and work under pressure to meet deadlines
- Coordinate multiple tasks simultaneously
- Have the stamina to work up to 10+ hours: sitting, standing and walking
- Ability to bend, stoop, lift up to 25lbs, reach overhead and perform repetitive motion.
- May involve walking between venues and climbing stairs between floors
- Must be willing and able to pass a background check