Automotive Training Director

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Company: GP Strategies Corporation
Location: United States

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Automotive Training Director

GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.

GP Strategies engages in a wide variety of professionals to design and develop performance improvement/marketing programs for the Automotive OEMs.

JOB SUMMARY

This position provides support and direct supervision to a group of Hyundai Motor America (HMA) In-Dealership Trainers. Must have the ability to manage and counsel people and ensure program guidelines are met. Maintains communication with central office and HMA Regional personnel. Maintains product knowledge and conducts in-dealership training at assigned dealerships. Reports to Training Director and provides area status updates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage and develop client relationships and implement new business opportunities/projects
  • Provide overall Program management and oversight
  • Facilitate, source and direct support of special initiatives/launch events
  • Coordinate program staffing and hiring activities, and develop and administer disciplinary actions as needed
  • Monitor and direct overall performance/professional development of associates
  • Monitor/coordinate/approve budget and salary administration/actions
  • Support, monitor and direct support staff efforts including project management, content development, third party vendors and deliverables
  • Collaborate with corporate leadership
  • Act as resource and role model to Trainers
  • Disseminate product, process and procedural updates to team
  • Monitor Trainer performance for quality control
  • Conduct annual performance reviews and Trainer observations
  • Provide coaching/counseling to Trainers on program, standards, behavior, attendance and professionalism
  • Address performance issues following GP/Sandy standards, including developing and delivering performance improvement plans
  • Perform employee separations as needed
  • Support training of new hires
  • Support GP policies and procedures and HR administration
  • Oversee staff schedules and vacation requests, as well as special assignment requests
  • Provide updates and maintain communication with Director and client as needed
  • Develop and maintain relationship with HMA regional personnel
  • Assist with coordination and planning of Trainer meetings
  • Work with Account Team and Director to coordinate supporting launch events
  • Possess a sense of urgency in completing tasks
  • Assist with interviewing and hiring of Trainers
  • Handle personnel and business matters with confidentiality
  • Approve team’s expense reports and time cards in timely manner
SUPPLEMENTAL JOB FUNCTIONS
  • Assists with group projects and initiatives as needed
  • Provide suggestions and process improvements
EDUCATION/EXPERIENCE REQUIRED
  • Minimum 5 years Trainer experience
  • Ability to lead and work as part of a team and provide clear direction to Trainers
  • Excellent organizational skills
  • Excellent communication skills
  • Ability to coach and mentor Trainers
  • Strong knowledge of In-Dealership Training (IDT) program standards and procedures
  • Demonstrated leadership skills
  • Management or supervisory experience preferred
  • Ability to hire and separate employees
  • Demonstrated flexible attitude
  • Knowledge of all HMA products
  • Proven administrative skills and demonstrated knowledge of systems including Deltek, ASAP, Hyundai Learning Portal and HyundaiSalesTraining.com
  • Ability to travel entire assigned Region and Nationally
  • Bachelor’s degree preferred

GENERAL PHYSICAL REQUIREMENTS
  • Light Work—Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Physical Activities—Reaching, sitting, driving, standing, stooping, lifting, walking, fingering (typing), grasping, talking, hearing, and repetitive motions.
  • Visual Acuity—Close visual acuity to prepare and analyze data, view computer monitors, and read.
  • Requires visual acuity to view surroundings and identify potential hazards to safety while performing essential functions of the job. May need to view presentation screens and other visual aids in a classroom or other client setting.
  • Visual acuity to operate a motor vehicle.
  • General Working Conditions—Both indoor and outdoor environmental conditions.

    This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.

    GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status