Associate Project Manager

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Company: National Philanthropic Trust
Location: Jenkintown, PA 19046

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Associate Project Manager
Summary:
This Associate Project Manager role is a shared service resource that will facilitate the execution of projects within and across NPT’s Marketing & Communications, Development, Institutional Services, and Philanthropic Services departments to deliver optimal services to NPT’s donors and financial advisors. Responsibilities will include a blend of direct project management accountabilities, ownership of workstreams or sub-projects within larger or more complex project efforts, and support for the Director of Project Management and Business Process Improvement on critical projects and/or portfolio management as necessary. The role will also require business analysis and documenting business requirements, as well as seeing them through the lifecycle of projects as necessary.

Key Areas of Accountability:

  • Project Management
    • Define and document project scopes and charters for new projects proposed by supported department heads / business owners for use in prioritization and scheduling.
    • Build detailed project plans for approved projects in line with agreed-upon scopes and charters.
    • Manage all projects to established project plans. Ensure risks and issues are identified and communicated in a timely fashion.
    • Maintain weekly/monthly status reports to key stakeholders tracking the status of projects and/or assigned workstreams.
    • Work collaboratively across the organization to resolve complex issues and mitigate risks to the projects.
    • Manage change in coordination with team managers and communicate effectively with project team members and impacted staff.
    • Complete after-action reviews for all projects to solicit feedback on lessons learned / improvements on future projects.
  • Project Portfolio Management
    • Work with the Director to refine the overall project portfolio management process for the defined set of supported departments.
    • Support the implementation of systems and tools across the organization to provide consistent visibility into active project status as well as future priorities.
    • Apply agreed upon best practices for portfolio management within set of assigned project responsibilities.
  • Leadership
    • Demonstrate application of best practices for project and task management, as well as project meeting facilitation.
    • Foster a partnership approach to working with the other teams across the organization and the key business stakeholders.
    • Provide professional project management expertise and support to teams by coaching and mentoring staff on core project management principles, including training, advising, and building tools / processes for these team members.
The above list is not exhaustive. Additional responsibilities may be assigned as necessary.
Qualifications, Knowledge, Skills and Experience:
  • Bachelor’s degree required, preferred concentration in Business, Marketing, or related field.
  • Minimum 3-5 years of relevant experience in project management role required, including demonstrated success in managing client-facing projects.
  • Ability to add value not only in intake / triage of requests but also in review of donor- and Financial Service Partner-facing deliverables. Must possess strong written communication skills and attention to detail.
  • Client-facing marketing, public relations, web design, or graphic design agency project management experience a plus.
  • Training experience a plus.
  • Familiarity with Customer Relationship Management software, especially Salesforce, a plus.
  • Project Management Professional (PMP) certification or equivalent strongly preferred, including demonstrable experience applying the core elements of the Project Management Body of Knowledge (PMBOK) to business situations.
  • Experience with Smartsheet project management system a plus.
  • Advanced Microsoft Office capabilities (Power Point, Excel, Project, Word, Outlook) required.
  • Solid relationship building and management skills; professional demeanor and relentless follow-through in a non-threatening manner.
  • Proven record of working with all levels of an organization’s business and technology departments.
  • Strong skills in problem identification and resolution.
  • Excellent, oral and interpersonal communication and client service skills.
  • Adept at multi-tasking and work prioritization; thrives in an environment of rapid change.
  • Maintain the highest level of integrity, professionalism and ethical standards.