Project Manager II, System Transformation

• Full Time; 1st Shift

• Documents and reviews the project scope and requirements at the beginning of the project
• Collaborates with peers to identify and manage integration points with other projects and initiatives
• Develops a work breakdown structure to communicate the scope to the project team
• Tracks the scope of the project throughout the project lifecycle
• Works with team leaders to manage scope change requests or scope creep
• Documents that all project requirements are accounted for in the planning and execution of the project
• Works with analysts and team leader(s) to clearly identify project baseline performance and expected goals and/ or measurements to judge project success
• Work with team leaders(s) to ensures that scope includes processes, tools and measures for long-term project sustainability and handoff to operations, if applicable

• Leads the project team to identify any risks to the projects including internal , external and environmental risks
• Documents, addresses and monitors project risks
• Manages the process to assess the potential impact and probability of the identified risks
• Determines with the project team and stakeholders the appropriate response action for identified risks and creates the action plans for the agreed upon response
• Develops action plans and escalation plans, if applicable, to address project issues, including ownership assignment, due dates and stakeholder communication

• Manages functional area relationships with minimal assistance or guidance from direct management
• Ensures team alignment on project goals, objectives and business outcomes
• Respond effectively to new information, situations and individuals
• Mentors less experienced PMs on the standard processes used within the SIIO
• Works with the project teams to understand how project connects to broader company goals as well as other projects and initiatives that are in progress or are planned
• Gathers and analyzes information needed to improve satisfaction levels of customers
• Assists subject matter experts to resolve project challenges
• Engages in process improvement activities for the betterment of the SIIO and THR
• Constantly seeks to improve professional and industry knowledge and develop skills to enhance the ability to provide leadership to projects and to THR

• Provides complete and concise project communications to project team, stakeholders and executives, including creation of presentations for various governance and leadership groups
• Works with SIIO Project Director(s) to develop project communication plans that serve as a roadmap to drive project communications, problem escalations, decision making and executive summary
• Collaborates with communications and project team to determine communications requirements outside of the project that are needed due to the impacts of the project to those outside the project team
• Utilizes appropriate communication styles to gain consent and avoid or diffuse conflict within the project teams
• Facilitates meetings involving senior leadership and/or project steering committee meetings for complex projects
• Engages in direct communication with project team members and stakeholders to develop strong relationships
• Creates meaningful and useful project status reports that include appropriate detail to describe the current state of the projects

• Proactively ensures that all project deliverables are completed and goals are achieved on time and are aligned directly with the overall project requirements
• Monitors project stakeholder expectations to ensures that the project is addressing the needs of the project sponsor(s) and business owner(s)
• Ensures that the project piloting/ testing methodology encompasses all of the project requirements, when applicable
• Completes project documentation fully and at the appropriate time to provide direction for the project
• All project documentation and deliverables are expected to be of high quality

• Engages the appropriate initiative leader(s) to determine the necessary stakeholder engagement and proper team resources for each project

Qualifications

• Bachelor’s Degree required
• 4 years’ experience with Direct Project Management, healthcare operations or consulting experience required

• Proficient user MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
• Excellent verbal, writing and interpersonal communication skills
• Ability to guide multidisciplinary teams and business stakeholders in developing and delivering on project requirements
• Experience in leading multiple concurrent projects through the complete project lifecycle and managing complex integration points with other teams, as needed

• 2019 FORTUNE Magazine’s “100 Best Companies to Work For®” (5th year in a row)
• 2018 Becker’s Healthcare “150 Great Places to Work in Healthcare” (4th year in a row)
• Employees’ Choice “Best Places to Work” by Glassdoor (2018 and 2019)