Head of Sales Development, North America, Google Cloud

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Company: Google
Location: Austin, TX 78705 (Hancock – West Campus area)

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Note: By applying to this position your application is automatically submitted to the following locations: Sunnyvale, CA, USA; Austin, TX, USA

Minimum qualifications:

  • 10 years of experience in technology industry.
  • 5 years of experience managing sales-related teams while exceeding target KPIs.

Preferred qualifications:

  • Experience working in organizations focused on SaaS, PaaS, or IaaS.
  • Experience with sales coaching and leveraging learning management system (LMS) tools to drive improved performance.
  • Experience analyzing data sets for patterns, developing insights and recommendations, and execution on action plans.
  • Familiarity with CRM softwares, dashboards, and reporting.

About the job

The Google Cloud Marketing team is responsible for raising awareness and interest about Google Cloud among developers, start-ups and enterprises, while assisting our audience through a seamless customer journey, from interest to discovery, trial, commitment and advocacy, fueling market share growth.

As the Head of Sales Development, you will drive the growth of Google Cloud Platform and G Suite in North America. This includes being on the front line for SMB, Corporate, and Enterprise accounts, building strong relationships with senior stakeholders in cross-functional teams, shaping the overall demand generation strategy, and enabling Sales Development to be the primary growth engine for Google Cloud. You’re comfortable operating in a fast-paced, start-up like environment and interested in large-scale vendor management and/or sales development.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers and developers see the benefits of our technology come to life.


Responsibilities

  • Deliver inbound and outbound lead follow-up and conversion performance. Work with Sales and Sales Operations to ensure a good handoff and closed loop of leads for lead tracking and qualification.
  • Drive consistent performance from call center vendor sales development teams in Nashville, Atlanta and Phoenix through ongoing training, coaching, and performance management, thereby ensuring the vendors meet SLA’s and contractor performance indicators.
  • Establish strong cadence with stakeholders to track lead volume and performance, influence top-of-funnel demand, and drive common goals on leads, account acquisition, and conversion.
  • Lead operational planning for Sales Development, partnering closely with the Director of Marketing, Regional VP of Sales, and Strategy and Operations teams based in North America.
  • Lead a team of four Program Managers, build the strategic vision for the team, and define quarterly goals connected to regional business objectives.

At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.