Director Claims

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Company: Bluefire Insurance
Location: Burr Ridge, IL

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Our Company!

Confie and its family of companies – Freeway, BlueFire & others – is one of the top 5 insurance brokers in the United States. We have successfully acquired and integrated over 100 acquisitions since 2008, which defines our credibility! Confie is a builder of companies, every single agency we’ve acquired, we’ve grown. We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Be part of this amazing journey and take your career and income potential to new heights! Come Grow With Us!

The Role!

  • Commitment- We strive to provide value to our customers, our employees and our company

  • A    ccountability- We hold ourselves to the highest standards of accountability in all our actions

  • R    espect- We are always mindful to respect our customers, ourselves and each other

  • E    xcellence- We focus on going the extra mile to exceed expectations

What Will You Do?

Provides leadership and operational management for the assigned Claims Unit. Manages supervisors and processes to ensure that claims are promptly and properly assigned, investigated and resolved.
  • Responsible for the daily management and operation of the assigned Claims Unit, coordinating workflow and monitoring performance for all activities.
  • Monitors employee and operation performance, and takes the necessary steps to improve and streamline the unit to allow for profitable growth of the division.
  • Responsible for meeting annual goals established for the unit and for meeting those goals on a timely basis.
  • Analyzes facts and information relative to service issues, technical problems, operational issues, and liability issues and make prudent business decisions which affect the operation.
  • Monitors regulatory compliance to ensure requirements are met within defined parameters.
  • Ensures compliance with all quality control standards set by the company for the handling of claims.
  • Ensures operational compliance with all practices and policies.
  • Evaluate files for settlement/denial authority.

The Perfect Match!

  • 4 year degree or equivalent required
  • 10-15 years auto liability experience (handling liability, physical damage and bodily injury claims)
  • Minimum 5 years management experience
  • Familiarity with medical terms and conditions, medical treatment protocols and fraud indicators.
  • Knowledge of all auto liability, casualty, litigation, PIP insurance matters.
  • Knowledge of applicable industry regulatory requirements.
  • Knowledge of local venues.
  • Ability to read, analyze and interpret general business periodicals, technical journals/procedures, and financial reports and data.
  • Ability to write reports, business correspondence, and procedures.
  • Ability to effectively present information and respond to questions from management, employees, clients, customers, and the general public.
  • Ability to define problems, collects data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of financial, legal and technical information.
  • Possess strong analytical and negotiation abilities.
  • Ability to exercise detailed analysis.
  • Ability to perform in-depth investigations.
  • Ability to work independently, think creatively and exercise strong, sound judgment.
  • Demonstrated strong interpersonal and communication skills, both verbal and written.
  • Possess strong orientation to customer service.
  • Possess good organizational and time management skills.
  • Ability to process high volumes of work while meeting deadlines.