As a global investments company, BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments, and safeguards nearly one-fifth of the world’s financial assets. Every day, our Technology employees make this happen while also seeking out new ways to do it more efficiently and effectively.
As part of BNY Mellon’s global Technology organization, you’ll have the opportunity to engage with some of the best and brightest technology, business, and financial minds to find new and better ways to exceed our clients’ expectations and build the future of financial services. With more than 230 years of industry leading experience under our belts, you might even say that we are the original fintech.
Our Team
TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have the most reliable, nimble, and cost-effective solutions in the financial services market place.
As part of TSG, our Production Services team is dedicated to ensuring that our technology environments are best in class. Our Production Services team runs the systems that keep BNY Mellon running. Their mission is to deliver a full IT service management lifecycle across all run-the-bank applications and infrastructure support with the purpose of providing a controlled, secure, and predictable production environment.
Our team members use their technical skills and business knowledge to bring forth solutions that will take our company into the future. If you are a collaborative continual learner with a global mindset and a desire to contribute to our company’s top priorities, this is the place for you.
The Role
As a COO/CAO for our Production Services team, you will initiate, define, and lead the most complex projects of strategic importance to the business, across multiple domain areas: budgeting, business planning, risk identification and mitigation, regulatory compliance, communications, policy development, change management and process improvement. This role works closely with Senior Management, including C-Suite executives, to understand their needs, develop and implement appropriate guidance, direction, and communication in place of the executive. The COO/CAO advises leaders on business-led programs such as people-related management, global location strategy, meeting management, etc. This individual will have the responsibility of overseeing project implementations and provides regular feedback to senior leaders. In addition, the individual will proactively identify project roadblocks or unprecedented, complex problems and develops solutions all the way through to implementation. The COO/CAO will lead across the business and/or functional management team to implement and enforce policies, standards, and processes that require an advanced knowledge of key business or function roles and organizational design.
Responsibilities:
- Counsel to senior management team
- Assist in facilitating effective decision making
- Drive the execution of the TSG Business Partners vision towards establishing a high performance organization including Diversity, Inclusion and Corporate Social Responsibility initiatives
- In-depth understanding of business and organizational dynamics to foster collaboration and effectively negotiate/decision on behalf of leadership
- Remain aware of contemporary concepts in IT strategy and management
- Define analytical frameworks for visioning and assessing strategic options
- Ideation and coordination of strategic initiatives
- Design, perform and oversee a wide range of larger scale strategic initiatives, directing and formulating recommendations and obtaining stakeholder buy-in.
- Provide solutions to complex business problems where in-depth knowledge of organizational objectives is required.
- Utilize comprehensive knowledge of multiple areas within technology to achieve organizational objectives. Guides and consults with teams during technical planning process.
- Guide and consult with teams during technical planning process
- Drive continuous improvement through focus on service excellence, operational, regulatory, risk and control enhancements
- Develop robust roadmap and strategy for presentation to TSG EC and key stakeholders
- Staffing strategy and talent management/development
- Retain, engage, develop talent as well as act as liaison with HR Talent Leads
- Manage talent requisition process
- Assist with delivery and facilitation of promotions, compensation and performance management processes
- Own the coordination with Global Talent and Development to address capability gaps and learning needs
- Drive and maintain a strong organizational culture that will continue to attract and sustain top-tier talent.
- Advise in offshore talent management, recruitment and retention efforts
- Establish improved interaction model between off-shore team and US teams
- Budgetary management and administrative activities
- Assist with delivery and management of budget
- Oversee budgetary requirements including annual planning and major expenditure request process
- Identify discretionary ways to lower expenses while maintaining or exceeding the quality expectations
- Manage other administrative activities including vendor management (contract, invoicing, control/compliance, etc.)
- Provide oversight for risk management including regulatory / compliance topics
- Provide direct oversight to ensure no outstanding or overdue audit points
- Develop and manage balanced scorecard (financial, risk, people, projects, operational risk)
- Communications
- Conceptualize and coordinate consistent and transparent communications and presentations to a wide variety of stakeholders, both internal and external to the organization, including executive officers, oversight functions, and regulators
- Develop and execute communications, story lines, and presentations for TSG colleagues, including town halls and leadership off-sites, providing linkage between everyday work and business objectives
- Own and/or streamline other recurring reporting/tracking responsibilities to enable the organization to be up-to-date on latest industry developments, and improve productivity and efficiency
Sr.Group Manager, Administration->> Manages multiple teams responsible a wide range of administrative, operational, and/or financial initiatives in support of the CIO. Supports the LOB executives on many issues. Manages staff planning, and has key input into recruiting, retention, salary administration, and termination. Oversees and manages the administrative, operational and/or financial affairs of a department within IT. Directs human resources activities in IT including staff planning, recruiting, retention, salary administration and terminations.Oversees compliance activities across various areas of IT. Contributes to formulating, recommending, and reviewing policies and procedures. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Conducts and manages financial, market, and organizational research as needed to help define functional goals and opportunities. Manages multiple administration teams. Contributes to the achievement of multiple teams’ objectives.
Qualifications
Bachelor’s degree in a related discipline or equivalent work experience required, MBA preferred 12+ years of experience in broad-based information technology with related supervisory, management and administration experience required, at least 7 years of systems management and cost-effective budgetary responsibility experience in the securities or financial services industry is a plus.
- Demonstrated experience in leading change, with track record of identifying and implementing opportunities to improve operations and performance
- Strategic and project management capabilities coupled with strong analytic and financial acumen
- Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency
- Strong written/verbal communications skills and influencing skills
- Possess outstanding people leadership skills
- Pragmatic problem solver, forward thinking with independence of thought
- Ability to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, external constituencies and decision makers
- Promote a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall organization
- Demonstrated ability to exercise excellent judgment and maintain confidentiality with highly sensitive information
- Advanced proficiency in Agile, Lean
- Global mindset, Strong communicator, ‘Stress Proof’
- Excellent senior stakeholder management skills
- Ability to interact with Board and regulators to discuss issues or programs
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-New York
Internal Jobcode: 45311
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: 1917934
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