Content Manager – QuickBooks Brand Storytelling

Company: Intuit
Location: Mountain View, CA 94041

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Overview

Intuit’s mission is to power prosperity around the world for consumers, small businesses and the self-employed. The Brand Experiences and Storytelling group brings that mission to life through high-impact and transformative experiences around the globe all designed to shape, showcase, and demonstrate the power and meaning behind the Intuit ecosystem. We inspire customers with events like QuickBooks Connect and galvanize our global employees around what matters most to our customers, utilizing best-in-class storytelling. This cross-functional, high-performing team serves as a center of excellence for the company and includes experts across experience design, strategy, content, event production, experiential marketing, and more.
At QuickBooks, we are a fast-paced organization of over 4000+ employees around the world. This means that the need to show up as a connected ecosystem is stronger than ever. As a storytelling strategist, you’ll join a team of cross-disciplinary creatives (researchers, storytellers, data analysts, designers, producers,) to create a storytelling platform that shapes hearts and minds around where the company is going.

Responsibilities

  • Be the organization’s storytelling strategist: Document our innovation journey through customer metrics, lessons learned, principles, customer quotes and craft compelling narratives around them
  • Design the storytelling platform to bring these narratives to life.
  • Develop great partnership with teams and leaders to stay connected with the business andunderstand the work and innovation as they’re currently happening. We can’t afford to be a step behind.
  • Not only find the dots to connect, but also connect the dots i.e. Show how the work our teams do ladder up to our bigger Intuit story
  • Hunt for interesting stories to tell within the organization that will inspire and galvanize our teams
  • Work closely with the content and strategy team to bring these stories to life in large-scale events globally

Qualifications

Experience / What you bring to the table
  • 5+ years of experience in writing/editing, communications, content design, content/knowledge management or a related field (Don’t let this bullet point stop you from applying, we are a team of unicorns!)
  • You have a love for storytelling and have the unique ability to breath life/energy into topics that might otherwise be boring or complex. You are never just satisfied with hitting the head, you want to hit the heart too.
  • Thrive on ambiguity and connecting dots others can’t see.
  • You bias towards data and insights – and making sure that the stories we capture are rooted in data and insights.
  • You are detail-oriented and a systems thinker with the ability to organize and synthesize data into insights and stories.
  • Excellent verbal and written English skills
  • Effective communicator, presenter, and negotiator
  • Collaboration is your superpower. This makes you the person everyone wants on their team.