Clinical Vice President of Operations – Available multiple l…

Job Context and Summary:

Multiple positions available nationwide.

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Clinical Vice President of Operations is a client focused, business-minded and team-oriented healthcare professional equipped with the skills and experience needed to lead the overall clinical and operational responsibilities of a defined territory. This critical role is responsible for ensuring the successful performance of each Wound Care Center within their territory by effectively managing all clinical, operational, practice management and financial elements of their respective Wound Care Centers. As the clinical leader in a defined territory, this position is responsible for providing oversight and leadership to a variety of clinical needs including: advanced modality protocols, clinical practice guidelines adherence, oversight of new product implementation, supply utilization management, and center productivity. They are the P&L owner for their territory, responsible for achieving contribution margins for both clinical and HSP for their defined territory, and are responsible for consistently providing value to the hospital partner.

This position will lead and drive our Grow the Business strategies for their territory by partnering with their Senior Vice President of Operations to develop and manage high-quality clinical programs that are aligned with the company’s vision and mission of enhancing Healogics’ position as the leader in wound care.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable, being in full compliance with all company compliance policies, including your teams adherence.

Essential Functions/Responsibilities:

STRATEGIC LEADERSHIP

• Creates Exceptional Patient Experiences by ensuring the consistent and effective execution of evidence based wound care across the Wound Care Centers in their territory to improve center quality performance and to develop a culture of continuous improvement. Coaches center level clinicians on appropriate levels of care to promote quality outcomes.
• Responsible for Growing the Business through the optimization of our Wound Care Clinics business through the effective and efficient management of all clinical, financial, and operational elements of the out patient wound care clinics within a defined territory.
• Responsible for the P&L and has ultimate responsibility for achieving the Healogics contribution margin for their defined territory

• Partners with all clinical providers to maximize resources dedicated to clinical recruitment, staffing and scheduling requirements. Identifies opportunities for resource optimization and continuous quality improvement. Evaluates practice productivity and provides recommendations for improvement.
• Responsible for ensuring Exceptional Patient Experiences through oversite of the comprehensive day to day operational and clinical quality components of the Wound Care Center to provide the best care to every patient that would benefit
• Implements, develops, and manages programs that demonstrate our value to our hospital partners through the consistent delivery of high-quality care

• Creates an Inspiring Workplace by proactively with the leadership within their territory and appropriately contributes to companywide objectives to achieve success through improved profitability, increased quality of care, and operational excellence

• Demonstrates an Own It leadership style, taking personal accountability to achieve Key Results with integrity as well as holding management within their territory accountable to outcomes and role responsibilities

• Supports our Culture and leads through a performance driven nature, beginning with setting clear expectations, coaching and teaching their teammates and measuring for results

• Participates in overall strategic operational and clinical goal setting for the defined territory and actively manages against set targets to achieve results

• Provides timely and effective responses to all customers and consistently drives value and brand awareness through differentiated, high quality outputs

• Deploys appropriate mechanisms to ensure accurate financial budgeting, reporting, and forecasting for a defined area. Identifies trends to proactively address and mitigate financial impacts.

• Actively uses a variety of data mechanisms to track and monitor center operational, clinical, and financial performance measures to address and positively impact performance in all three areas

TEAM LEADERSHIP

• Creates a culture of One Healogics through the development and management of a team of managers passionate about driving wound care healing and prevention forward by managing programs that provide quality care to all who would benefit
• Demonstrates Process Excellence in all activities and holds leadership to a consistent execution of key processes, protocols, and procedures across all centers, achieving the agreed upon plans and objectives established
• Creates a Patient First approach to all activities within the territory by ensuring all activities are done according to policy and compliantly
• Speaks Up by providing timely and constructive coaching to direct reports, creating a high-performance culture
• Accountable for the financial, operational and clinical results for your teams; holding teams responsible and accountable for their decisions, behavior, and actions

Required Education, Experience and Credentials:

• Bachelor’s degree in Business Administration or equivalent OR a RN license required OR LPN license AND a Bachelor’s degree
• BSN preferred
• Master’s degree in Business Administration (MBA) preferred or 5 years minimum relevant leadership experience
• Extensive business operations experience in the healthcare industry, including a minimum of 5-7 years’ experience, with increasing levels of responsibilities in the healthcare industry
• Experience in high growth, fast paced businesses with complex business models
• Demonstrated experience and success in healthcare operations management
• Experience working in a distributed organizational model and management of a defined territory

Other Duties:

The job description is intended to describe the general nature and level of work performed by people assigned this classification and is not designed to cover or contain a comprehensive listing of activities, duties responsibilities that are required of the employee for this job. Management retains the discretion to add or delete the duties of the position at any time.