Chief Executive Officer (CEO)

Chief Executive Officer

We, the International Association of Better Business Bureaus, are looking for our next Chief Executive Officer!

Following is a bit of information about us:

The International Association of Better Business Bureaus (IABBB) is the network hub for Better Business Bureaus (BBBs) in the US, Canada and Mexico. We are dedicated to honest and responsive relationships between businesses and consumers — instilling consumer confidence and advancing a trustworthy marketplace for all.

Our team is energetic and passionate about supporting our mission. We are looking for energetic and passionate individuals who can contribute great ideas and commitment to our mission.

Position Overview:

The Chief Executive Officer provides leadership of the Association’s operations emphasizing long-term goals, growth and return on investment. The CEO will lead and motivate subordinates to advance employee engagement and develop a high performing managerial team.

The CEO focuses on board governance, strategic planning, capital development and other strategic needs as identified by local BBB CEOs and their BBB boards.

The CEO provides administrative and fiduciary oversight for our members throughout North America by working in cooperation with local BBB staff, as appropriate. The CEO will be responsible for the development and implementation of a strategic vision that considers and capitalizes upon BBB’s brand identity and voice, execute collaborative initiatives that further strengthen the BBB’s cause.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works with the board of directors and other executives to establish short-term objectives and long-range goals, and related plans and policies.
• Serves as the organization’s representative to the board of directors, shareholders, employees, customers, the government, and the public.
• Presents regular reports of the organization’s operations to the board of directors and to organization staff.
• Provides strategic vision for the organization.
• Performs other related duties to benefit the mission of the organization.
• Creates partnerships on behalf of IABBB.

MANAGEMENT AND ADMINISTRATION

• Oversees the ongoing operations of all departments in the Association.
• Manages and directs the Association toward its primary goals and objectives.
• Provide strategic vision and collaborative, values-based leadership.
• Oversees employment decisions at the executive level of the organization.
• Leads a team of executives to consider major decisions affecting Association mission and vision, it’s market positioning and BBB affiliations.
• Demonstrates substantive knowledge regarding the organization’s programs.
• Promotes a spirit of unity within the Association.
• Maintain a deep knowledge of trade association industry issues.

FISCAL MANAGEMENT AND LEGAL COMPLIANCE

• Oversees the organization’s financial structure, ensuring sound funding to achieve the goals of the organization.
• Reviews the financial results of all operations, comparing them with the organization’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
• Ensures the association’s compliance with all applicable laws, rules, regulations, and standards

BOARD RELATIONS AND GOVERNANCE

• Develop and communicate strategies for growth in the marketplace and within industry regulatory elements.
• Works together with the board to develop a clear vision, defined purpose, and core values for the organization and translate the organization’s mission into realistic strategies.
• Works with the board of directors and other executives to establish short-term objectives and long-range goals, and related policies.
• Develop, maintain, and support a strong Board of Directors; work with committee chairs and ex-officio’s providing oversight of each committee; seek and build board involvement with strategic direction for ongoing local operations.
• Responsible for leading IABBB in a manner that supports the organization’s mission.
• Responsible for communicating effectively with the IABBB Board and providing, in a timely and accurate manner, all information necessary for the IABBB Board to function properly and to make informed decisions.
• Coordinate with local BBB CEOs to insure KPI measurement, forecasting; support Association’s departmental goals.

SUPPORT FOR LOCAL BBB’S

• Promotes interest BBB activities and programs among the membership.
• Build and maintain effective relationships with local BBB leaders to develop high levels of access and trust.
• Strengthen BBB brand by expanding external relationships to achieve goals and build capacity.

REQUIRED SKILLS/ABILITIES:

• Excellent managerial and financial skills and the ability to take leadership over any business operations area.
• Superlative communication skills, particularly the ability to communicate as a leader.
• Thorough understanding of management and financial practices in all areas of business operations.
• Ability to establish and maintain working relationships with government agencies, community leaders and the general public.

EDUCATION AND EXPERIENCE

• Extensive professional experience in leadership roles.
• Previous CEO or Executive level experience required.
• Education may vary; an advanced degree in business administration, finance, or law or equivalent experience.
• Proven business growth and revenue generation experience.
• Experience working with and leading a remote workforce.

QUALIFICATIONS

• Experience in developing profitable strategies and implementing vision
• Strong understanding of corporate finance and performance management principles
• Familiarity with diverse business functions including marketing, PR and finance.
• In-depth knowledge of corporate governance.
• An entrepreneurial mindset with outstanding leadership skills.
• At least three years in nonprofit environment preferred, with experience in board governance, strategic planning and related work.
• Analytical abilities and problem-solving skills.
• Excellent communication and public speaking skills.
• Demonstrated ability to collaborate with staff.
• Above all, show leadership that is transparent and is of highest integrity.

Here’s why you should work for us:

Okay, now that you’ve read all the technical stuff…

If you are looking for a welcoming, upbeat company that supports your passion, professional growth and puts you on the cutting edge of business? You should join us! We are a passionate and innovative team within an organization with an unmatched reputation.

Besides getting to do work we’re passionate about, here are some of our favorite parts about working at IABBB:

• Remote organization with a family feel
• Flexible work environment
• Entrepreneurial approach and spirit
• Open workspace environment promoting collaboration and team learning

The International Association of BBBs, Inc. (IABBB) (BBB.org) serves the 100 local Better Business Bureaus and their 160+ offices across the United States, Canada, and Mexico. IABBB oversees core programs such as BBB Accreditation, the BBB Code of Advertising, BBB.org—the flagship website with nearly 5.4 million Business Profiles, investigations, and consumer education. The BBB Institute for Marketplace Trust (BBBmarketplacetrust.org), BBB’s U.S. foundation, continues its affiliation with IABBB, managing programs such as BBB Scam Tracker, Fighting Financial Fraud, Military & Veterans Initiative, etc. The restructuring does not change the 100 local BBB entities across North America.

To Apply

Our team is energetic, enthusiastic, and passionate about our organization and BBB affiliate’s goals. We are looking for passionate and insightful individuals who can contribute great ideas to our organization. Please submit your cover letter, résumé and salary requirements via Indeed. IABBB is an equal opportunity employer.

Job Type: Full-time

Experience:

• Executive Management: 8 years (Required)

Education:

• Bachelor’s (Preferred)

Work authorization:

• United States (Required)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Parental leave
• Professional development assistance