Overview
Leveraging deep integrations into retailersâ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at http://www.incomm.com or connect with us on http://www.twitter.com/incomm, http://www.facebook.com/incomm, http://www.linkedin.com/company/incomm or http://www.incomm.com/blog.
About This Opportunity
The Scrum Master will support 2 teams with Financial Services Delivery, the FS-API Team, and the FS-Web Team.
Responsibilities
- Acting as a Scrum Master to lead key initiatives to deliver team goals and agile project deliverables.
- Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
- Engagement in full product life cycles, working directly with software engineering teams, product owners, architects as well as our business stakeholders.
- Maintaining and publishing team metrics on Sprint/release progress, performance, velocity, quality and other key KPIâs.
- Communicate with Product Managers and other stakeholders on status and issues and facilitate release management across teams to coordinate release scheduling.
- Assist in capacity management needed to achieve project goals.
- Assisting key business users (product owners) with backlog creation/maintenance, grooming and prioritization.
- Assist with prioritization and resolution of defects/bugs.
- Assist team with making appropriate commitments through meeting the standards of Definition of Ready, story selection, task definition.
- Participate proactively in developing and maintaining team standards and best practices
- Aggressively remove impediments that block team progress.
- Facilitates iteration planning / sprint planning, velocity management, daily stand-ups, Sprint Reviews, backlog refinement / grooming, retrospectives, sprint presentation / demos with team and Product Owner/stakeholders.
- Identifying and removing impediments to prevent distractions
- Maintaining software release schedule and acting as a liaison between teams to ensure proper communication.
- Serving as a coach while empowering team self-organization and self-management.
- Cultivating robust and sustainable working relationships between technology teams and external stakeholders to foster a cross-functional team environment.
- Making recommendations for continuous improvement to enhance effectiveness.
- Adhering to internal SDLC and review processes and standards Qualifications; and maintain documentation as needed
- Working with POs, Stakeholders, managers and teams, both onshore and offshore, for Sprint development, release schedules and processes.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Providing all support to the team using a servant leadership style whenever possible and leading by example.
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Qualifications
- 3-5 years experience as a Scrum Master to manage Agile projects with Agile software development methodologies, specifically Scrum, Lean or Kanban
- 5+ years of IT experience working with development teams
- Bachelor’ s degree in Information Technology or Computer Science or equivalent experience
- Must be a Certified Scrum Master or equivalent certification
- Proficiency with JIRA for Feature, Initiative, User Story, burn down chart management etc., Microsoft Office, specifically Excel and PowerPoint, and SharePoint 2010/SharePoint 2013
- Exceptional facilitative skills, must be able to lead and demonstrate value add principles with transparency (e.g. desire to bring disclosure and grow trust)
- Experience in leading process improvement and/or change initiatives, especially as it related to software development is a plus
- Knowledge of agile methodology and frameworks like Scrum, Kanban, Crystal, XP, BDD etc
- Strong knowledge of Scrum theory, rules and practices, and ability to mentor others
- Strong knowledge of various estimation techniques such as Poker card, Fibonacci etc.
- Strong knowledge of Agile techniques such as User Stories, Tasks, Backlog Tracking, Burn Down Metrics, Velocity, Continuous Integration and Testing, TDD, Automated Testing
- Ability to take and understand the commitment to deliver the product on time
- Understand the value of metrics and incremental delivery
- Excellent presentation and communication skills, both oral and written
- Experience dealing with multiple projects and deadlines in parallel
InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteranâs status, age, disability status, genetics or any other category protected by federal, state, or local law.
- This position is eligible for the Employee Referral Bonus Program – Tier 4
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