SAP Concur – Manager of Program Management

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Company: SAP
Location: Bellevue, WA

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Requisition ID: 238838
Work Area: Software-Design and Development
Expected Travel: 0 – 10%
Career Status: Management
Employment Type: Regular Full Time


COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The SAP Concur Technology Group Program Management Office (CTG PMO) Manager of Program Management is primarily responsible for managing, guiding, and developing a team of assigned Program Managers. Reporting to the Vice President of the CTG PMO, the Manager of Program Management will be an integral part of the overall CTG PMO leadership team. This position may also be asked to plan, design, and manage successful execution of large cross functional programs and / or projects. Typically, these programs will require coordination between multiple departments and business units and will be focused on the highest priority strategic initiatives of the SAP Concur Chief Technology Officer (CTO). This individual will utilize proven standards within a program management framework to execute their daily work activities.

Responsibilities:

  • Managing, mentoring, coaching, and developing a team of assigned program managers.
  • Managing the day to day responsibilities of the program management organization.
  • Establishing goals and objectives for the team.
  • Implementing and standardizing program/project management process and methodologies across the organization.
  • Establishing a model that provides transparency to key programs taking place within the organization (dashboards and other forms of communications).
  • Working with cross functional organizations to establish priorities and timelines for program deliverables
  • Directing and managing multiple programs and related activities of cross-functional program personnel to ensure program progresses on schedule and within prescribed budget.
  • Meeting with sponsors and stakeholders to understand their needs, and developing strategies based upon those needs, defining program deliverables, key measures of success and estimated ROI.
  • Managing program proposals and program plans to determine time frame, funding requirements, program scheduling, staffing requirements, and allotment of resources to various phases of programs.
  • Establishing work plans and staffing for each phase of the program, arranging for recruitment or assignment of program personnel, and driving each team member to complete their deliverables and tasks on schedule.
  • Conferring with the program team to outline work plans and to assign duties, responsibilities and scope of authority.
  • Reviewing status reports prepared by program team and modifying schedules or plans as required.
  • Be aware of, and comply with, all corporate policies.


Position Requirements:

  • Demonstrated passion, experience, success, and professional development in guiding, coaching, mentoring, and managing others.
  • 10+ years of overall program/project management experience with increasing amounts of responsibility.
  • 5+ years demonstrated experience in program and project management leadership and successful execution in one or more of the following areas: SaaS development and/or R&D, SaaS product delivery and/or management, datacenter server and networking infrastructure, security, cloud-based or virtual infrastructure, hosting operations, process development, and/or agile methodologies for technology projects.
  • Bachelor’s degree required. Graduate degree preferred.
  • Deep understanding and/or certification in project/program management, and agile methodologies.
  • Formal PMO experience using standard PMO tools and processes.
  • Experience working in a global company.
  • Ability to pass a background check.


Job Specific Specialized Knowledge & Skills:

  • Proven success in building and driving projects within a large, complex program, including managing international, multi-cultural, and virtual cross-functional teams.
  • Ability to build consensus, create momentum, and work well cross-functionally with other departments and varying levels of management.
  • Critical thinking, ability to challenge others and drive productivity, while maintaining strong business relationships.
  • Flexibility to evolve job scope to address additional stages of the customer lifecycle as needed.
  • Proven success in building, analyzing, and monitoring KPI, financial data, and success measures.
  • Comfortable partnering with senior leaders to drive strategy, planning, and process improvements.
  • Strong stakeholder management skills with focus on listening to stakeholder and customer needs.
  • Ability to analyze data and connect the dots, making recommendations to management and project members in a timely manner.
  • Solid process and analytical skills tied with creative thinking and sharp decision-making abilities.
  • Excellent, accurate, and effective oral and written communication skills.
  • Ability to prioritize and meet tight deadlines.
  • Positive, customer-focused interpersonal skills and attitude.
  • Must be team oriented, self-motivated, and able to work with minimal supervision.
  • Significant personal initiative, high energy with a “can do” attitude and professional drive.
  • Effective mentor and program/project management coaching skills.
  • Ability to learn and adapt to new technologies and principles.
  • Exhibit and lead with strong change management skills.
  • Proven agility to work in a fast-paced and ever-changing environment.
  • Experience with key tools: Microsoft Suite of applications (including Office, SharePoint and Project), Smartsheet, Atlassian products and Slack.


Critical Performance Competencies:

  • Planning and Organizing – Establishes a systematic course of action for self and others to assure accomplishment of a specific objective, determining priorities and allocating time and resources effectively.
  • Initiative – Takes it upon themselves to handle any situation whether it’s their job or not.
  • Personal Development – Diplomatic in dealing with others and continuously learning and growing their professional career.
  • Influence – Demonstrates the ability to persuade and/or inspire people as appropriate to move them towards a common goal or objective.
  • Collaboration & Communication – Effectively transfers thoughts and expresses ideas using speech, listening skills and writing skills to influence others to gain their support.
  • Adaptability/Flexibility – Quickly adjusts to new, different, or changing requirements.
  • Accountability – Holds self and others accountable for results.
  • Business Acumen/Strategic Business Perspective – Has a broad-based understanding of key business fundamentals, understands the drivers of the financial health and viability of the organization, and takes responsibility for maintaining its ongoing fiscal soundness.
  • Coaching – Improves skills of self and others by identifying areas of performance strengths and improvements, providing specific feedback through coaching, mentoring and development opportunities.
  • Community – Creating an environment of like-minded individuals working cohesively towards a common purpose.
  • Technical Aptitude – the ability to analyze both data and situations to determine how best to move a project forward.


Value Competencies:

  • Tell it like it is
  • Stay curious
  • Embrace differences
  • Keep the promise
  • Build bridges, not silos


WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


SAP’S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.


EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
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