Project Manager, Client Services

Overall Position Summary:

The Project Manager will join a developing team within in a fast-paced market research business and will work directly with market research, consulting, and pharmaceutical clients to manage their healthcare industry research projects.

The role of a Project Manager is to plan, coordinate and execute project activity in order to meet client deliverables, frequent communication with internal team members, survey panelists, and external clients, along with scheduling panelists for survey interviews. Strong communication and organizational skills are required, as well as the ability to work in a team environment.

Prior experience in market research is strongly preferred, but not required. A diligent and hard-working individual with the right attitude is acceptable.

Job Requirements:

· Excellent organizational skills with the ability to manage multiple projects simultaneously

· Maintain and strengthen client relationships through exceptional service and consultation

· Understanding of quantitative and qualitative research process

· Interact with and manage vendor relationships

· Respond to time sensitive client inquiries and resolve problems

· Ability to problem solve

· Customer service driven with good communication and interpersonal skills

· Excellent attention to detail

· Ability to follow standard operating procedures

· Ability to work in a team environment, as well as the ability to work independently to solve problems and prioritize tasks

Experience:

· 1-2 years of work experience

· Industry knowledge of Market Research and Pharmaceutical/Healthcare industry preferred

· Bachelors or equivalent degree preferred

· Proficient in Microsoft Office Suite

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Tuition reimbursement

Schedule:

• Monday to Friday
• Day shift