Product Manager

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Company: Community Influencer
Location: Atlanta, GA

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PRODUCT MANAGER, ASCENSION DUTIES

We are the world’s largest online learning community for Realtors®. We teach real estate agents how to become Community InfluencersTM so they can attract leads online, nurture relationships at scale, and takeover any local market.

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As a Product Manager, you will have the opportunity to oversee the creation of our customer experience from end-to-end and ascend our online students into our other programs so they become lifetime learners. You’ll be responsible for developing our online education curriculum and optimizing our assets to add value while also ensuring the Community Coordinator, Content Coordinator and Coaches provide a first in class, vibrant and educational environment. We are an energetic, diverse, remote-first team that is quickly becoming a leader in our space. If you’re an energetic, tech-savvy and ambitious go-getter, we would love to hear from you!
WHAT YOU’LL DO:

  • Manage and optimize three core online learning products: Community Influencer™ Academy, Community Influencer™ Coaching and our Social Media Content Membership Work with our Ascension Director to design, plan and execute our first live event
  • Identify new mentors in our communities and recruit them as coaches when needed
  • Oversee and audit:
  • The Student Onboarding experience
  • The Graduating Student ascension experience
  • The Coaches and their Coaching calls
  • The management of our Coaching Roster and Facebook Groups
  • Develop product and marketing strategies and effectively communicate recommendations to the Ascension Director
  • Collaborate on backend product launches including working with cross-functional teams, leadership, and other Ascension team members
  • Upload and optimize courses in Kajabi
  • Create and send emails in Active Campaign
  • Gain a strong understanding of what students need and why they get stuck
  • Develop curriculum for masterclasses and workshops
  • Create content for live event materials, letters, booklets, videos, social media, etc.
  • Create technical and automation setup needs for all backend sales funnels
  • Build and test backend funnel structure, layouts, follow-up funnels, automation sequences, and broadcast emails
  • Collaborate closely with graphic designers and copywriters to customize funnel page design and copy design
  • Set up domains, SMTP, DNS records, URL redirects to ensure the funnel functions as intended
  • Integrate any 3rd party software platforms
  • Set up subscription products in Samcart to ensure a seamless checkout experience
  • Connect and integrate links, products, automation, and follow-up systems ensuring proper flow and function
  • Monitor and optimize backend ascension funnels with the Ascension Director to continually improve the performance of the funnel
  • Take responsibility for KPI’s related to new Memberships weekly/monthly
  • Continually improve performance in the funnel by monitoring funnel stats and split testing funnel designs after the initial launch

WE’D LOVE IT IF YOU:

  • Have experience managing online courses, coaching programs, or products
  • Have experience building sales funnels and launching new products
  • Have 5+ years in community engagement and/or customer support
  • Have 5+ years experience planning and leading community initiatives and a proven track record of managing all aspects of a successful product throughout its lifecycle
  • Have 3+ years experience leading remote teams in a startup or tech environment.
  • Are an expert in Kajabi and an ActiveCampaign wizard
  • Are a great communicator who loves to sell through storytelling
  • Embrace ambiguity and love utilizing data to make decisions
  • Are a flexible and strategic thinker that can help us creatively navigate the many*

*paths we can take to realize our mission

  • Are technologically savvy, quick to learn and an early adopter.
  • Love Kajabi, Samcart, Active Campaign, Asana, Process St., and all other tech tools.

WHY YOU’LL LOVE WORKING HERE:
Our small team is small, but mighty, and full of talented and motivated rockstars who love logging in for work. (But these perks help a little too):

  • Work from wherever.
  • Never work on your birthday again!
  • No corporate culture (Aarin left that behind years ago)!
  • Access to resources, books, and trainings to propel your growth.
  • Have a question? Emergency? Bad day? We’re all family and here to support you however we can!

THE FINE PRINT:

  • This position reports to the Ascension Director, is part-time, contract-to-hire and will require some evening and weekend work.
  • We ask that you have a designated working space where you can work remotely with little distraction.

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Job Types: Part-time, Contract

Experience:

  • Product Management: 1 year (Required)

Work Location:

  • Fully Remote