Essential Job Functions, Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified .

Business Engagement and Stakeholder Management

• Build, develop and grow relationships with business, vendors and IT by building trust and delivering on commitments.
• Partner with business and vendors to evolve technology solutions to meet changing business demands.
• Ensure understanding of customer needs, requirements and values is communicated across the broader IT team.
• Leverage solid understanding of the skills and expertise of the broader team and harness the relevant professionals to maximize success.
• Understands and promotes IT strategy with business stakeholders via individual discussions, scrum ceremonies, and regular team meetings.
• Applies understanding of customer needs and how they relate to the IT strategy and roadmap in business and IT interactions.
• Understand and embrace your role and responsibility in Lendlease Health and Safety programs.
• Maintain confidentiality and carry out assignments that are sensitive in nature.

Key Responsibilities and Duties

Guide teams on Agile / Scrum practices, including:

• How to use Agile/Scrum practices and values to delight customers
• Providing all support to the team using a servant leadership style whenever possible, and leading by example; Must be able to garner respect from his/her team and be willing to get their hands dirty to get the job done
• Provide leadership across programs on agile and lean methodologies
• Accountable for managing and tracking the performance/velocity of the team, identifying opportunities and driving adjustments to continually enhance the efficiency of their delivery
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Clearly understand the goals/outcomes of the team
• Responsible for managing the capacity and demand of the team (including defect management) to optimize the throughput of the team
• Drive progress of Sprints daily, taking proactive measures ahead of time when required to achieve Sprint deadlines and objectives
• Responsible for preparing, facilitating and documenting the key meeting routines within the team
• Develop, monitor and communicate reporting and metrics
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• How to get the most of self-organization
• Must be able to facilitate discussion and facilitate alternatives or different approaches
• Must be the first to notice differences and issues as they arise, facilitate resolution and elevate them to management
• Facilitating discussion, decision making, and mediating conflicts to resolution
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
• Responsible for driving continuous improvement in the team by facilitating retrospectives and identifying and managing opportunities within and across release cycles.
• Must be able to facilitate discussion and facilitate alternatives or different approaches to manage oneself and a team
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog
• Work with Product Managers to build and iterate product roadmaps
• Support team members to communicate technical and quality priorities to product owners.
• Work with Program management to drive overall program deliverables and business objectives.
• Work closely with stakeholders and delivery teams to bridge the communication through all phases of delivery (analysis, design, development, testing, deployment)
• Responsible for keeping release/product information consolidated, organized and up to date
• Actively contribute to the Lendlease IT Project Management / Scrum Master Community of Practice.
• Contribute to the maintenance of project artifacts to ensure a healthy IT Project Pipeline.
• Respond to ad-hoc project-related enquiries and ensures all formal documentation is provided efficiently.
• Operate in alignment with established Lendlease policies, ITIL framework and cybersecurity guidelines.

General Background and Minimum Requirements

• Bachelor’s degree in Business or Computer Science or equivalent experience/discipline combined with a demonstrable expert level of role knowledge
• Demonstrable Agile/Scrum and Waterfall project experience with minimum 5 years
• Scrum Master certification (CSM, CSP, PSM I or PSM II)2
• A good understanding of recognized project frameworks (e.g. the PMI PMBOK® or PRINCE2) is expected
• A good understanding of multiple project delivery methodologies (e.g. Waterfall or Agile) is expected
• Advanced proficiency in Microsoft Office 365 products (Word, PowerPoint, Excel, Project, Visio, SharePoint and OneNote)
• Proficient with software to plan, track, and release great products, such as the Jira Software platform
• Proficient with a portfolio management solution, such as the ServiceNow Project Portfolio Management (PPM) platform
• Able to demonstrate previous experience of delivering multi-faceted IT application or infrastructure projects in an international and dynamic environment

Key Capability Listing

• Engages Internal and External parties Effectively : Has a reputation for working effectively with vendors and develops strong relationships with internal and external partners across multiple levels and leverage those relationships to resolve issues.

• Ensures Effective Delivery : Establishes successful projects through robust project planning & ensure success through ensuring the project ‘end state’ is in mind through all stages of the project – from conception to completion. Closely monitors progress & status and ensures appropriate and robust project and delivery governance.

• Continuous Improvement : Demonstrates a continuous improvement mindset with a focus on enhancing outcomes and efficiencies. Learns from experience and setbacks, looks for ways to ‘do things better’. Keeps abreast of changes in technology, industry, market, customer, competitor and regulatory environments, and interprets what this means for IT service delivery and customer experience. Shares best practice and key project learnings to ensure continual improvement in Lendlease capability.

• Customer Focus : Works closely with customers to understand their challenges. Clearly understands the internal and external customer and is dedicated to meeting their expectations and requirements. Seeks to anticipate customer needs through regular communication and ongoing monitoring of customer needs and satisfaction. Remains productive and positive in the face of challenges and pressure.

• Planning & Organizing : Utilizes time effectively and efficiently, concentrating on priorities. Sets objectives and accurately scopes out the length and difficulty of tasks, applying resources efficiently and effectively to achieve goals.

• Communication : Conveys thoughts information and feelings, both verbal and written, in a clear, concise manner. Writes clearly and succinctly in a variety of communication settings and styles including: emails, documents and submissions. Uses multiple platforms for communication and demonstrates a range of interpersonal skills and approaches, knowing when to use what with whom. Commands attention and relates well to all individuals, internally and externally.

Working Conditions

Standard Office Environment 90% of time

Site 10% of time

Lifting Required 0% of time

Continuous Standing 0% of time

Exposure to Chemicals 0% of time

Exposure to Loud Noises 0% of time

Lendlease is an equal opportunity, affirmative action employer.

All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

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