Director Of First Impressions (Receptionist and Assistant)

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Company: Keller Williams- Heart of Atlanta Group
Location: Atlanta, GA

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Job details
Salary

$25,000 – $35,000 a year

Job Type
Full-time
Benefits
Pulled from the full job description
Paid time off
Qualifications
  • Experience:

    • Keller Williams, 1 year (Preferred)

    • Excel, 2 years (Required)

    • Marketing, 1 year (Preferred)

  • Education:

    • High school or equivalent (Required)

  • Location:

    • Atlanta, GA (Required)

  • Required travel:

    • 25% (Preferred)

  • Application Question:

    • Are you creative? (null)

    • Full Job Description

    Job Description

    Who are we looking for?

    The Director of First Impressions must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.

    The Director of First Impressions will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Director of First Impressions will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.

    Director of First Impressions will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

    The Call Coordinator will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center.

    What will you do?
    These are the standards a well-above-average performer will maintain or exceed:

    • Answer phone properly with warmth and friendliness
    • Greet everyone with a smile—be positive and cheerful
    • Assist management team
    • Help to share Market Center value story.

    Essential duties and responsibilities

    • Answer the phone correctly
    • Properly route phone calls
    • Greet everyone in a positive manner
    • Assist management team
    • Receive and sort mail and deliveries
    • Maintain appearance of reception area

    Communications/Interactions

    • Sales Associates – daily
    • MCA – daily
    • Team Leader – daily

    Knowledge/Skills

    • Positive attitude
    • Great verbal and communication skills
    • Neat, clean, professional appearance
    • High school graduate
    • Phone skills and experience
    • People skills and experience
    • Computer skills

    Job Type: Full-time

    Salary: $25,000.00 to $35,000.00 /year

    Experience:

    • Keller Williams: 1 year (Preferred)
    • Excel: 2 years (Required)
    • Marketing: 1 year (Preferred)

    Education:

    • High school or equivalent (Required)

    Location:

    • Atlanta, GA (Required)

    Required travel:

    • 25% (Preferred)

    Application Question:

    • Are you creative?

    Additional Compensation:

    • Bonuses

    Work Location:

    • One location

    Benefits:

    • Paid time off

    This Company Describes Its Culture as:

    • Detail-oriented — quality and precision-focused
    • Aggressive — competitive and growth-oriented
    • People-oriented — supportive and fairness-focused

    This Job Is:

    • A job for which military experienced candidates are encouraged to apply
    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college diploma