Technical Project Manager

Key Responsibilities:

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  Manage technology implementations and infrastructure initiatives in a high-performing IaaS (Infrastructure as a Service) team

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  Collaborate within a cross-functional team of stakeholders and play a leadership role in building and maintaining customer relationships in support of Product delivery

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  Partner with Product Management to align and execute against Roadmap priorities (IaaS, Alliance, COE, BU)

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  Drive cross-functional project teams to deliver new service implementations

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  Understand the inter-dependability of the platforms, features and the impact of changes

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  Lead implementations and support initiatives – including but not limited to cost, schedule, scope, issue resolution and high quality deliverables

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  Leverage Waterfall, Agile, and Hybrid methodologies as deemed appropriate for a given situation or need

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  Track metrics of team progress, productivity and use the metrics to help the team improve performance

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  Perform Program Risk Management analysis and act as the liaison between the product/project team, leadership, and other key stakeholders

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  Ensure technical documentation is kept up to date (process diagrams / documentation, technical documents, etc.)

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  Understand technical nature of the issues to be able to help resolve the impediments

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  Ensure that all capabilities delivered align with original business objectives and requirements

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  Maintain strong working relationships with stakeholders, peers, and leaders

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  Communicate program/initiative measures of success, plans, status, issues and risks to team members, stakeholders, and management

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  Perform analysis on results and use data to derive conclusions. Communicate analysis to key stakeholders using a clear approach and recommendation of valid solutions

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  Mentor and coach team members on best practices, lean thinking, and continuous improvement

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  Prepare and present Executive level presentations and communications

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  Represent initiatives in broader program management community discussions and collaborative groups

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  Contribute to and participate in global collaboration for continuous process improvement

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  In/direct people leadership

Required Experience & Education:

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  An open mind to learn and adapt to improving the team every day

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  A proven functional/technical professional with 8+ years of prior experience in program/project management for cross-functional initiatives is required

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  Strong interpersonal and communication skills

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  Attention to detail and superior organization skills

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  Experience working with technology teams in an Agile environment on infrastructure related initiatives in a high growth, complex environment

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  Position requires extensive project planning/delivery, judgment, leadership, decision-making, analysis and problem-solving skills

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  Ability to negotiate and create consensus where appropriate with internal groups

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  Ability to make decisions related to project/initiative objectives, requirements, process, and budget

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  A Lean strategic thinker who values partnerships based on trust, sustainable throughput of value, innovation and relentless improvement

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  Focus on metrics relevant to business growth and providing value to our customers;

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  Ability to perform structured qualitative and quantitative analysis

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  Expert knowledge of MS Project, Excel, MS Word, Jira, Aha! and Visio.

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  Bachelor’s Degree required, Masters preferred

Primary Location:

USA-Atlanta JV White

Function:

Function – Project, Program and Process Management

Schedule:

Full time