Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company – delivering on Toyota’s vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.
Who we’re looking for
The TFS Information Digital Services Department is looking for a passionate and highly-motivated Scrum Master. The primary responsibility of this role is to be the servant leader for your team(s) by ensuring clear communication and helping the team close its stories and complete sprints on time and drive the appropriate Agile methodology (Scrum/Kanban/etc.) focused on predictable, quality delivery. Reporting to the Factory Product Owner, the person in this role will support the Information Digital Services department’s objective to integrate Agile & Toyota Way principles into team practices and work.
What you’ll be doing
- You will be accountable for guiding, coaching, training in scrum methodologies and assisting the team in Scrum / Agile principles and driving process improvement.
- You will work with the team to deliver value and coordinates within and outside of the team to facilitate the completion of the team’s backlog and guiding the team to adding stories to its backlog as appropriate.
- You will deliver effective methods and practices for managing and resolving impediments
- You will help the team or individual to clarify goals and actions to achieve them
- You will coach and support a Factory Product Owner in effective techniques for backlog creation, management and refinement
- You will facilitate Scrum ceremonies (Release Planning, Sprint Planning, Backlog Refinement, Dailey Scrum, Sprint Review/Demo, Sprint Reto-spective.
- You will make sprint and release progress visible through visual information radiators (e.g. burndown charts)
What you bring
- Bachelor’s degree or higher, in Computer Science, Business Administration, Information Systems, or related discipline, or equivalent work experience
- Experience with scaled-Agile approaches such as the Scrum at Scale, Scaled Agile Framework (SAFe), Disciplined Agile Development (DAD), or other iterative frameworks at-scale.
- Recent and extensive experience in a leading role working with agile methodologies (Scrum, Kanban, XP) and cross-functional teams (Product Owners, BSA’s, Multivendor, Developers, Designers, Test Engineers)
- You have a servant leadership style that empowers team members to maximize their talents while setting clear expectations.
- Proven success in building strong relationships, managing stakeholder expectations, possess exemplary communication skills and strong business acumen to understand corporate strategy and present actionable findings to senior leadership
- Agile Certification from Scrum Alliance, ICAgile, SAFe or other Agile organization.
- Expert experience in managing Agile and hybrid/plan-driven programs in Agile Product Lifecycle tools (e.g. Jira, Rally, VersionOne, etc.)
- Strong knowledge of Microsoft Office applications including Project, Word, Excel, Visio and PowerPoint
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Vehicle purchase & lease programs
- Comprehensive health care and wellness plans for your entire family
- Flexible work options based on business needs
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, child care, schools and more
- Flexible spending accounts
- Relocation assistance
- Onsite amenities such as fitness center, restaurants, etc.
What you should know
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question or need assistance with your application? Check out the How to Apply section of our careers page on Toyota.com!