Operations / Office Manager

Michael Baker International is a leading provider of engineering, development, intelligence and technology solutions with global reach and mobility. The firm offers a comprehensive range of innovative services and solutions in support of federal, state, and municipal governments, foreign allied governments, and a wide range of private development and commercial clients. Michael Baker International’s focus is on the safety and security of people across the world through planning and engineering improvements to infrastructure and the environment, and through protection of our quality of life and freedom in support of national and international security. With more than $1 billion in annual revenue, Michael Baker International has more than 5,000 employees in over 80 offices located across the U.S. and internationally, and is ranked as the 26th largest design firm in the U.S. by Engineering News Record (ENR). Michael Baker International’s Mission is to make a difference by providing innovative solutions to sustain the future and further the safety, security and quality of life for people across the globe by providing the highest level of expertise, unmatched quality and effective project teams for a diverse range of projects and clients. Michael Baker International offers excellent benefit packages that includes: Medical, Dental, Vision, Disability Insurance, Life Insurance, Flexible Spending Accounts, Additional Paid Time Off, Flex-Time, 401-K Retirement Plan, Tuition Reimbursement and Employee Credit Union. To learn more, please visit us on the web at http://www.mbakerintl.com . Michael Baker International is an EEO/Affirmative Action Employer – M/F/Disability/Veteran/e-Verify Employer

WHO WE ARE

Supported by more than 3,000 employees in nearly 100 locations across the United States, we provide a full continuum of engineering and consulting services, including design, planning, architectural, environmental, construction and program management. Our clients include U.S. federal, state and municipal governments, foreign allied governments, and a wide range of commercial clients. Michael Baker is committed to delivering a standard of excellence that fosters a culture of innovation, collaboration and technological advancement to help solve our clients’ complex challenges.

CORPORATE/FUNCTIONAL PRACTICE

Michael Baker International understands that people require choices in where they want to begin to build a sustainable future. For more than 75 years, Michael Baker International has maintained an entrepreneurial work environment that fosters great careers, which ultimately has brought great success to the organization. Michael Baker offers many opportunities to help you grow professionally to build your career. Whether it is in Finance, IT, Human Resources, Technology, Communications, Proposal Production, Legal or our National Practice and Market segments, take your next step with us and help make a difference in the lives of those you work with and those we serve.

DESCRIPTION

Michael Baker International is seeking an Office Manager to join the team in our Richmond, VA office. The successful candidate will be responsible for office administration, business planning, financial management, technical oversight, staff development, business development, quality assurance, and client management for all services provided by or managed for the firm from the Richmond Office. They will also be responsible for leading and developing a group of professionals servicing federal, state, county, municipal and/or private sector clients within their respective technical expertise.

Participates in formulating and administering company policies and developing long range goals and objectives

Directs and coordinates activities of departments within the office to further attainment of goals and objectives

Reviews analyses of project and production activities, costs, operations, and forecast data to determine office, department or division progress toward stated goals and objectives

Responsible for creating and monitoring office and department budgets

Responsible for developing and maintaining client relations, including monitoring client satisfaction

Provide leadership and direction by mentoring and motivating staff on issues such as performance feedback, technical guidance, financial management, and client relations

Resolves personnel issues, such as marginal performance, policy interpretations, and succession planning

Provides leadership and direction to grow and protect core business; adds new markets, new clients and broadens the capabilities of the office

Participates in internal and external professional development activities

Accountable for market metrics including, but not limited to:
Revenue and Contribution Profit

New Work Added and Backlog

Headcount

Workshare and development of Balanced Office Portfolio reflective of Michael Baker International enterprise capabilities, including collaboration with Office Executives and Managers across the enterprise to: 1) import technical skills and capabilities where warranted to support expansion of the office into new markets; and 2) export Richmond staff expertise, when feasible, to support technical needs of other offices across the enterprise.

Responsible for managing 3-5 subordinate supervisors who supervise about 20 employees in various office administration, production and technical departments. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing concerns and issues.

PROFESSIONAL REQUIREMENTS

Four-year Civil Engineering degree is highly desired; other relevant degrees and licensure in a related field will be considered.

15-20 years’ experience, including at least 5 years of profit or cost center management experience

Demonstrated experience in the A&E arena as a “Doer-Seller,” cultivating clients, bringing opportunities to Michael Baker, successfully proposing/bidding/winning those opportunities, and overseeing the profitable execution of the work.

Goal oriented and quality focused; strong verbal, written, presentation and client management skills

Strong industry business and client contacts in Virginia

MICHAEL BAKER INTERNATIONAL EEO STATEMENT

Michael Baker International is proud to be an Affirmative Action/Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

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