Operations Manager, Notifications

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc.’s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.

• Output/Ownership
• Operationalize the Nike Communications Platform rollout across all geographies; including developing tactical timelines that scale globally, handling geo feedback and product requirements for NCP
• Communicate geo requirements back to Product and provide holistic view of global priorities to launch new capabilities
• Ensure feedback loop prior to launching new capabilities back with all geos and document all requirements for geo adoption back to Product teams
• Lead the launch of net new executions and the migration/deprecation of existing executions into the NCP tool, examples: email campaigns, automatized triggers, multi-touch journeys, dynamic capabilities.
• Coordinate with vendors, geography, and product teams to handle and shape timelines for migration and roll out plans.
• Partner and influence geos to adopt new NCP capabilities and listen for insights and suggestions for operational improvements, and handle feedback loops
• Map out critical interdependencies between multiple workstreams that operate in parallel paths, facilitating clear communication across while escalating to stakeholders where needed
• Maintain visibility to all project deliverables and timelines across multiple cross functional teams, ensuring teams are accountable and key leaders are informed
• Create documentation to support general project communication within teams (i.e., status updates and milestone checkpoints) as well as coordinate with product teams to build documentation on NCP capabilities and use

• Skillsets Required
• Ability to distill overarching strategic plans into tactical needs and milestones, pivoting and recommending alternate solutions and process improvements as needed in order to meet goals
• Demonstrated expertise in defining project goals, scope, approach, and overall task plan including providing clarity on critical path tasks
• Team oriented; ability to lead and influence multiple cross functional teams with varying needs and goals, coordinating consensus and providing solutions
• Process and results oriented; with a strong attention to detail and the ability to pivot and quickly make decisions
• Resourcefulness; continuously seeking efficiencies and success in ambiguous and changing environments

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.