Operations Director

Reporting to the CEO, this individual performs administrative and operations support activities for the entire facility. Primary duties involve logistical assistance to all levels of management as well as staff and clients; fundamentally serving as the primary facilitator for the organization. Responsible for managing various routine and specialized projects as required.

Breakdown of activities include administrating numerous oversight functions for all departments, ensuring all operations occur with maximum efficiency, fielding questions and responding to concerns as they arise. Established computer skills are required, as well as strong communication capabilities with outstanding drive and attention to detail.

Key Competencies

· time management skills and the ability to prioritize work

· capacity to organize, problem solve, resolve conflict, and work independently

· proficient in creating Excel reports and documents

· data management

· attention to detail and accuracy

· adaptability

· customer service orientation

· knowledge of relevant software applications including MS Office (Mac experience and electronic medical record software background helpful)

· collaborative and cooperative mindset, with strong esprit de corps

· well-developed communication skills, both verbal and written

Job Tasks and Responsibilities

· coordinating work flow and assisting in logistics administration

· all aspects of facilities management, including overseeing all housekeeping and maintenance functions

· kitchen management and departmental support

· IT coordination, including supporting all hardware on site

· primary accounts payable and receivables coordination

· primary liaison between billing department and facility

· updating and maintaining databases and information software

· checking and distributing documents and correspondence

· maintaining filing systems and compiling records of activities

· coordinating client intake process and protocols

· ensure the compliance of all legal and regulatory policy requirements

· manage and administrate all HR functions, including employee recruitment, hiring, and benefit administration

· process payroll for all employees and select contractors

· provide exceptional customer service for clients, their family, and guests, addressing all questions or concerns

· reviewing files and records to answer requests for information

· procuring housekeeping, office, maintenance, and program supplies as required

Job Type: Full-time

Salary: $45,000.00 to $65,000.00 /year

Experience:

• Operations Management: 2 years (Preferred)

Education:

• Associate (Required)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A job for which all ages, including older job seekers, are encouraged to apply

Schedule:

• Monday to Friday