Head of Benefits Design

Description

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At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly competitive benefits offerings for our employees and advisors. We are looking for a subject matter expert on health and welfare benefits to act as a key design resource and vendor manager for programs including medical, prescription drug, dental, vision, life and disability insurance, EAP and well-being, among others.

To help us achieve our mission, we are hiring a Head of Benefits Design to join our HR Total Rewards team.

What great looks like in this role

The Head of Benefits Design will review, design and develop health and welfare benefits and provide recommendations to HR leadership. This individual will evaluate corporate benefit programs, conduct benchmarking and cost analysis, develop plan alternatives, pricing and budgets. This individual will also be responsible for managing vendor relationships and interacting with consultants, ensuring compliance with applicable regulations and plan provisions, contributing to and reviewing communications.

You will participate in the development of strategic direction, plans and operating policies for HR Benefits. You’ll use your skills to ensure the efficient execution of projects and initiatives. You will be integral in identifying, analyzing and addressing service issues, whether they are individual or larger systemic ones. The ideal candidate has strong employee- and vendor-relationship skills, financial aptitude, and attention to detail, working on self- and fully-insured group benefits.

Objectives of this role

• Manage large operational projects, both ad hoc and annual.
• Work with internal and external resources to ensure compliance and risks are considered and managed appropriately.
• Stay current with benefits knowledge, adapt to company and industry developments, share knowledge and provide guidance to colleagues.
• Impact the efficient transition of work from design to implementation.

Daily and Monthly Responsibilities

• Interact with internal and subsidiary HR teams, corporate business areas, vendors, consultants and plan participants.
• Act as a key point of contact and subject matter expert in health and welfare benefits and initiatives on cross-functional projects.
• Work closely with Communications, Finance, Legal, Operations and participant facing teams, among others, to provide subject matter content, review accuracy of product and respond to feedback.
• Provide input and advice relative to plan-management and vendor-capability issues.
• Identify, analyze and address service issues; recommend and implement short- and long-term corrections to remediate them.

Skills and Qualifications

• Advanced benefits design and rules knowledge of medical, prescription drug, dental, vision, life and disability insurance, EAP, FSA, HSA, well-being programs and voluntary benefits.
• Advanced vendor management and project management skills.
• Strong oral and written communication skills.
• Bachelor’s degree and at least 8 years of benefits experience, primarily in health and welfare benefits.