We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
In this role you will manage, coach and develop scrum masters that lead agile delivery teams that support Pricing, Rating, Publishing, Product and Quoting Experience delivery for GRM US Product and Underwriting – Business Lines. These teams are currently aligned with a number of Strategic Imperatives as well as Tier 1 Maintenance and Tier 3 Enhancement work. You will ensure the application of appropriate tools and best practices across your team of scrum masters and collaborate with other managers and senior scrum masters to influence and strengthen the scrum master community within Business Lines. You may engage, provide input and influence the broader scrum master community within GRM. This position may evolve over time to manage additional staff with varying skillsets including software engineering.
Duties include employee professional development and leadership in partnership with other aligned managers for teams within their agile release trains and transformation journey. This manager reports into the Senior Director, Technology of Business Lines Acquisition & Product Innovation
About the job:
- Initiates and fosters collaborative partnerships with other aligned managers and senior scrum masters to support agile delivery teams; develops relationships that support increasing efficiency and effectiveness.
- Coordinates and delivers performance reviews and drives professional development; Facilitates or provides mentoring experiences.
- Deals effectively with performance issues in a timely manner; Provides relevant coaching and support.
- Develops frameworks for benchmarking skills and establishing competency standards.
- Hires talent and actively engages in recruiting processes. Responsible for workforce and talent management plans.
- Influences financial plan for training budgets and/or overall unit and manages to plan (has no application or portfolio financial planning responsibilities)
- Participates in the development of business and/or IT vision, strategies, critical success factors and operating plans for application, unit or portfolio.
- Role may evolve over time to include responsibility for:
- Application ownership including but not limited to application continuity and resiliency, problem and incident management, compliance activities.
- Working with architecture and the agile teams to ensures system, technical and product architectures are aligned with business objectives.
Qualifications:
- Bachelors degree in Communications, Business, Computer Science or a related discipline and at least five years of IT and project/program management.
- Previous experience in a leadership position, or an equivalent combination of education and work experience.
- Requires excellent communication, interpersonal, organizational and team building skills, business judgment
- In-depth knowledge of SAFe (Scaled Agile Framework) with experience as a Scrum Master, Product Owner or Agile Coach.
- Working knowledge of IT concepts, strategies, and methodologies.
- Working knowledge of business operations, objectives, and strategies.
Benefits & Culture:
In GRM US BL Products & Tech, we embrace all of the values of our Fortune 100 company and push our practices and technology skill sets to the next level. In this organization, we are an agile set of teams dedicated to helping impact the lives of thousands of customers every day. We embrace a modern co-working style with exceptional work/life balance, ergonomic work areas, substantial benefits, and best-in-class amenities.
Liberty Mutual is one of America’s Best Employers for Diversity and one of the Best Employers for Women http://bit.ly/LibertyMutual-BestPlacesToWorkforWomen one of the Best Employers for New Grads http://bit.ly/LibertyMutual-BestPlacesforNewGrads and one of the Best Places to Work http://bit.ly/LibertyMutual-BestPlacestoWork . We offer excellent benefits for our employees including generous parental leave, retirement plans including 401k and pension, education reimbursement, commuter benefits, college savings plans, and much more.
To learn more about our benefit offerings and culture please visit:
http://bit.ly/LibertyMutual-Culture
EOE Statement:
Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn More:
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