SUMMARY: The Director of Operations provides overall vision, team leadership and management of assigned organization / region and is responsible for people management, project / program management, technical leadership, customer relationships and program profit / Loss (P&L). This position requires advanced knowledge, experience and skills related to wireless site / network deployments across all current and forthcoming technologies.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned:
Manage day-to-day activities associated with:
- Recruit, hire, develop and management of talent – identify the skills and performance criteria necessary for success across a variety of roles and manages staff to exceed industry standards
- Evaluating the performance of the client programs and streamline processes to reduce cost and improve margins for the business unit
- Help shape and focus key Strategic Initiatives and mentor team to achieve results
- Enhance existing client relationships and establish new relationships to help grow the business
- Up to 40% travel required for this role
- Contractor / Partner management – GC’s / Tower Crews / Civils Construction / Site Acquisition / Network Deployment
Minimum Job Requirements & Proficiencies
- Minimum of 10 years of proven progressive leadership experience in Wireless Telecom deployment
- Customer-facing leadership and account relationship strategy experience
- Proven capability to develop and execute strategic and long-range plans across a wide scope within an organization
- Capable of interfacing well at all levels within a large organization and client base
- Excellent Project management, planning, financial and organizational skills
- Excellent verbal and written communication skills
- Excellent organization, motivation, leadership, and interpersonal skills
- Demonstrate a proficient grasp of existing and new service offerings
- Excel and Database skills are foundational requirement – demonstrated ability a requirement
Additional Skills and Abilities:
- High energy, with a strong ‘can do’ attitude
- Thrives in a dynamic, fast paced environment with many simultaneous projects assigned
- Recognized expertise developing service solutions for Fortune 500 clients
- Talent development, management and retention
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must hold a valid driver’s license with acceptable driving record and be able to provide proof of insurance.
EDUCATION and/or EXPERIENCE
- Education: Minimum Bachelor’s Degree in Engineering, Construction Management, Project / Program Management
- Years of directly related experience: 10+
- Bachelor’s Degree from a four-year college or university
LANGUAGE SKILLS
- Able to solve practical problems and deal with variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community and resolve matters quickly and professionally; ability to write speeches and articles for publication that conform to prescribed style and format; ability to effectively present information to Executive Management, public groups and/or boards of directors.
MATH and REASONING SKILLS
Ability to calculate figures and amounts such as: discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
KGPCo is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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