The Project Manager is the primary point of contact with our clients and is responsible for the day-to-day management of multiple projects. They ensure project scope is defined, create and maintain statements of work and other project documents, hold status meetings and provide general direction to all members of the project team. The Project Manager is ultimately responsible for ensuring that the project goals are successfully completed and client needs are met, within a defined timeline and budget.
Job Responsibilities:
- Assist during the contracting phase to create a Statement of Work that defines the required software functionality and project budget
- Create a Project Plan that solidifies the project deliverables, scope, and timeline
- Facilitate on-site client requirement gathering sessions post-contract to define in detail all required features and functionality
- Manage software configuration and testing teams to ensure the technical solution meets client requirements and aligns with the approved Functional Design Document
- Manage a team of deployment and training specialists to support the production release of the configured solution
- Support long-term client success:
- Hold routine client check-ins
- Support the investigation and resolution of bugs or issues encountered in the production environment
- Define future technology road maps to support ongoing feature and functionality improvements
Requirements:
- Minimum 3-5 years experience leading enterprise software implementation projects, preferably at a company with a Software as a Service (SaaS) solution
- Exceptional written and verbal communication skills, especially conveying complex topics in an understandable manner
- Strong decision making and problem solving skills
- Ability to communicate with stakeholders at various levels from end-users to executives
- Extremely well organized
- Ability to handle high pressure projects and balance competing priorities
- Ability to break down complex projects into tasks and milestones
- Passion and do-whatever-it-takes attitude for customer success
- Proven interpersonal and situational leadership skills
Preferred Qualities:
- PMP certification
- Experience with utility companies, the energy industry, or construction related fields
- Experience with natural gas and electric infrastructure
- Experience helping organizations transition from paper-based processes to digital workflows
Submit a cover letter and resume to hr@locusview.com
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