Unit Description
Come join this dynamic team of leaders who are dedicated to improving services for our patients and their family members!
Sodexo is looking for an energetic Patient Transport /Guest Services Manager for UNC Hospitals located in Chapel Hill, NC . This is a 900 licensed bed facility, that will report into the General Manager. Overall, will support day-to-day operations of the Patient Transportation and Guest Services departments. This role will oversee a team of 60, supporting 2 nd Shift (split shift schedule) for a very busy account. The successful candidate will possess experience working with and building Epic systems, managing Guest Services and transport teams, and a proven ability to utilize and implement the Unit Operating System for the Service Response Center. Must have excellent interpersonal communication skills and be able to work effectively with all levels of leadership and frontline employees.
Benefits: Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.
Careers in Healthcare:
Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexoâs unique CARES culture develops a dynamic atmosphere where employees are respected and career growth opportunities are created from within.
Come be a part of Sodexo where patients are the heart of everything we do. Apply today!
Position Summary
Provides oversight and management for two or more of the following services: Transport, Concierge and/or Service Response Center (SRC). Ensures systems and standards equity for all automated systems. Assumes Operations Manager/ General Manager’s responsibility and authority in his/her absence. Hires and trains unit personnel.
Qualifications & Requirements
Basic Education Requirement – Associate’s Degreeor equivalent experience
Basic Management Experience – 2 years
Basic Functional Experience â 1 year work experience in functional areas such as call center technology, computer applications, process improvement, or related areas
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location US-NC-CHAPEL HILL
System ID 86996
Category General Management
Relocation Type No
Employment Status Full-Time
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