Senior Vice President

Company: Healogics, Inc
Location: Nashville, TN

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Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Senior Vice President, Operations is a client focused, business-minded and team-oriented healthcare executive equipped with the skills and experience needed to lead the overall clinical and operational responsibilities of a defined territory. This critical role is responsible for ensuring the successful performance of each Wound Care Center within their territory by effectively managing all clinical, operational, and financial elements of their respective Wound Care Centers.

This position will lead and drive our Grow the Business strategies by partnering cross functionally to develop and manage high-quality clinical programs that are aligned with the company’s vision and mission of enhancing Healogics’ position as the leader in wound care. They will support our Innovative Customer Solutions in understanding the needs of each of their hospital partners to ensure we continue to add value and deliver on the needs of the patients in their given communities.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable, being in full compliance with all company compliance policies, including your teams adherence.

Essential Functions/Responsibilities:

STRATEGIC LEADERSHIP

  • Responsible for Growing the Business through the optimization of our Wound Care Clinics business through the effective and efficient management of all clinical, financial, and operational elements of the out patient wound care clinics within a defined territory. Partners closely with our Development team to support new center and new implementations.
  • Responsible for ensuring Exceptional Patient Experiences through oversite of the comprehensive day to day operational and clinical quality components of the Wound Care Center to provide the best care to every patient that would benefit
  • Implements, develops, and manages programs that demonstrate our value to our hospital partners through the consistent delivery of high-quality care
  • Creates an Inspiring Workplace by proactively partnering with Hospital and Physician Services leadership to achieve success across the enterprise through improved profitability, increased quality of care, and operational excellence
  • Demonstrates an Own It leadership style, taking personal accountability to achieve Key Results with integrity as well as holding leadership within their territory accountable to outcomes and role responsibilities
  • Supports our Culture and leads through a performance driven nature, beginning with setting clear expectations, coaching and teaching their teammates and measuring for results
  • Participates in overall strategic operational and clinical goal setting for the defined territory and actively manages against set targets to achieve results
  • Provides timely and effective responses to all customers and consistently drives value and brand awareness through differentiated, high quality outputs
  • Deploys appropriate mechanisms to ensure accurate financial budgeting, reporting, and forecasting for a defined area. Identifies trends to proactively address and mitigate financial impacts.
  • Actively uses a variety of data mechanisms to track and monitor center operational, clinical, and financial performance measures to address and positively impact performance in all three areas
  • Proactively partners cross functionally with the development organization to identify opportunities to expand our clinics footprint

TEAM LEADERSHIP

  • Creates a culture of One Healogics through the development and management of a team of leaders passionate about driving wound care healing and prevention forward by managing programs that provide quality care to all who would benefit
  • Demonstrates Process Excellence in all activities and holds leadership to a consistent execution of key processes, protocols, and procedures across all centers, achieving the agreed upon plans and objectives established
  • Creates a Patient First approach to all activities within the territory by ensuring all activities are done according to policy and compliantly
  • Speaks Up by providing timely and constructive coaching to direct reports, creating a high-performance culture
  • Accountable for the financial, operational and clinical results for your teams; holding teams responsible and accountable for their decisions, behavior, and actions

Required Education, Experience and Credentials:

  • Bachelor’s degree in Business Administration or equivalent
  • Master’s degree in Business Administration (MBA) preferred
  • Extensive business operations experience in the healthcare industry, including a minimum of 10-15 years’ experience, with a track record of leading the strategic planning process and longer-term business growth opportunities
  • Experience in high growth, fast paced businesses with complex business models
  • Demonstrated experience in client acquisition and retention
  • Experience working in a nationally distributed organizational model