Digital Project Manager

Job Description

Date Posted:

Responsibilities

• Break down complicated goals/projects into manageable steps and timelines to achieve success
• Analyze plans for risk and opportunity. Highlight potential project risks and take proactive action to mitigate those risks
• Streamline integrations across disciplines – identify opportunities for efficiency and shared learnings
• Contribute ideas & solutions for a better overall end-product
• Based on a deep understanding and experience developing work across all digital disciplines (SEO/SEM/Paid Media/Social), have the ability to step in and represent work or strategic viewpoints developed by the teams to the clients when teams are unavailable. Through this ability – maintain alignment both from a plan and strategic direction – understanding the trade-offs when the two are in conflict.
• Through experience gained by working across disciplines, possess a keen understanding of who and when parties should be made aware of or included in key conversations as it relates to the progress or decisions within a project.
• Lead internal team meetings across disciplines – aligning on priorities and tasks within a regularly updated queue on a weekly basis. Coordinate efforts with cross-discipline dependencies.
• Through collaboration with various disciplines, connect stories, strategies, develop overall roadmaps and 360 digital work plans for a comprehensive account or campaign – vetting overall ideas and plans for gaps
• Communicate and collaborate with internal teams to ensure team members understand their tasks and can execute the project vision
• In collaboration with account service, serve as a primary contact for client requests, including managing external communications, maintaining status updates and leading client meetings and conference calls
• Develop strong working relationships with our clients; ensure that the client feels they have a strong partner throughout the entire process
• Perform project management role throughout the full cycle of the project – create timelines, update schedules, reserve resources, document and track progress against timeline and budgets. Manage quality, progress and budgets
• Scope project requirements and assist in preparing / revising budgets, estimates and corresponding change order documentation
• Manage the billing process for select projects; highlight any potential budget issues throughout the project life-cycle
• Manage and forecast team allocations based on time tracking and estimated scope.

Requirements

• 5+ Years of proven work experience as a digital project manager, account lead, business analyst, ScrumMaster, or digital product or program manager
• Experience working with and developing work with a variety of digital roles (inc. SEO, Marketing Automation, data and analytics, SEM, Social, UX design and development)
• Experience working on large accounts, organizing multiple work streams with inner-dependencies, and reviewing plans for efficiencies and development YOY
• Experience/familiarity with project management software such as smartsheet, basecamp, Trello, JIRA, etc.
• Familiar with content management systems and general website structure and terminology
• Solid technical background with an ability to devise solutions to technical challenges that arise during project execution
• Excellent organization, verbal/written communication and time-management skills
• Enjoys working with others and collaborating as a team. Ability to form and maintain high-quality relationships with team members and clients
• Willingness to learn from others and invest in the success of everything that we do