Sr. Associate – Divisional Credit Office Project Manager – C…

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Company: Capital One – US
Location: Plano, TX

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Plano 7 (31067), United States of America, Plano, Texas

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sr. Associate – Divisional Credit Office Project Manager – Consumer Credit Risk Management

Consumer Credit Risk Management (CCRM) is currently seeking a highly self-motivated, detail-oriented process manager to serve as the Credit Governance Process Manager (PM) for Financial Services Divisional Credit Office (FS DCO). The FS Credit Governance PM is an exciting, fast-paced role that serves as a primary credit governance resource for the DCO and partner teams.

This is a valuable role supporting CCRM and the DCO team by actively managing governance processes impacting credit decisions, maintaining corresponding oversight reporting for the FS DCO, and partnering with department stakeholders to manage credit governance and mitigate credit risk. The FS Credit Governance PM will also interact horizontally with other DCOs to share best practices and implement process improvements across CCRM.

Responsibilities:

  • Assist process owner with management and Continuous Improvement of FS DCO processes
  • Review and analyze credit decisions to ensure technical adherence policy and procedures
  • Assist with the maintenance of all process documentation, standard operating procedures, internal approvals, and internal reporting
  • Serve as SME for credit governance processes and methodology, supporting the FS DCO and Line of Business teams throughout the credit decision life-cycle
  • Conduct regular meetings with DCO team and report to stakeholders on process health & project status
  • Support FS DCO for any internal or external audit
  • Additional duties as assigned

This associate will:

  • Demonstrate detail orientation, strong written and oral communication, problem solving, teamwork, and collaboration
  • Work with limited supervision
  • Have basic risk management experience and relationship management skills

This role must be based in Plano, TX.

Basic Qualifications:

  • Bachelor’s Degree or Military Experience
  • At least 2 years of experience in Process, Project, or Risk Management

Preferred Qualifications:

  • Master’s Degree; e.g. MBA
  • At least 4 years of experience in Process, Project, or Risk Management
  • PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.